Operation Worker

**Position Type: Union**Regular Full-Time
**Department**:Operations
**Direct Supervisor**:Assistant Manager, Operations
**Anticipated Start Date**: November 2025

**Positions Available**: 1

**Job Summary**
- Responsible as assigned for maintaining and operating the facility and related equipment/assets in a safe and efficient manner
- Monitors and operates refrigeration, mechanical and ice making equipment/systems
- Performs repairs and maintenance as assigned and within (when applicable) the permissions of individual certification(s)
- Responds to on-demand service calls and proactively engages in core work assignments related to facility, equipment and/or asset maintenance
- Liaises with internal, external and partner stakeholders proactively and as assigned
- Responsible to ensure that all work performed is done in a safe, responsible and respectful manner, ensuring outstanding customer service and guest experience as core deliverables
- Works under mínimal supervision for routine matters and under guidance for new or complex assignments

**Examples of Work**
- Operates the facility as assigned, and in a safe and efficient manner
- Monitors, and as required operates equipment and direct digital controls (DDC) systems related to refrigeration, mechanical/HVAC, lighting and other building controls/systems as assigned
- Performs minor and/or routine maintenance and repair throughout the facility, including equipment and assets
- Responds to facility, equipment and/or asset issues, prioritizing work in order to maintain a safe environment for staff and users
- Performs planned preventative maintenance and equipment/asset leadership as assigned
- Safely operates, maintains and services ice resurfacers and ice making equipment
- Inspects, maintains and services sport and field-of-play equipment as required
- Maintains and delivers first-class ice conditions specific to the needs of each program and/or sport
- Monitors, and as required operates the refrigeration ice plant in a safe and efficient manner
- Performs refrigeration ice plant maintenance as assigned and within the permissions of certification via Technical Safety British Columbia (TSBC)
- As assigned, performs low voltage and minor electrical work within the permissions of certification via TSBC
- Keeps accurate records, including, but not limited to daily logs, equipment usage reports, maintenance records and incident reporting
- Drives vehicles as required and/or assigned, including (but not limited to) ice resurfacers, maintenance & utility vehicles, forklifts, scissor lifts and boom lifts
- Performs facility and equipment conversions as required
- Assists event and frontline services as required
- Performs custodial/cleaning duties as required and/or assigned
- Establishes and maintains liaison with community groups, program partners and others to assess needs of the community and appropriate responses to the needs
- Communicates and collaborates with staff to review and evaluate the effectiveness, safety and efficiencies of work assignments
- Communicates with and assists contractors and external service providers as required
- Ensures that Health and Safety policies (as well as general operating & safety procedures) are followed at all times
- Deals proactively, tactfully and courteously in all situations, providing exceptional care, support and services to all Oval stakeholders
- Provides multi-department support and other duties as assigned

**Qualifications**
- Completion of Grade 12.
- Refrigeration Operator (RO) or 4th Class Power Engineer Certificate issued by Technical Safety BC
- BC Driver’s License
- Forklift Operator Certificate
- Boom/Aerial Lift Operator Certificate
- Fall Protection Certificate
- Safe and skilled ice resurfacer operator
- Safe and skilled knowledge and ability in all aspects of ice making
- Operating knowledge and ability to use all types of building maintenance equipment
- Ability to safely perform ongoing physical aspects of the job
- Proficient with computers and capable to operate DDC systems related to refrigeration, HVAC/mechanical and lighting
- Excellent oral & written language skills, with ability to perform and maintain accurate reports, logs and other critical communications as required
- Ability to communicate and deliver outstanding customer service/experience to all stakeholders
- Ability to perform and thrive independently and as part of a team
- Must be able to complete and maintain a successful criminal record check
- All qualifications listed must be maintained in good standing during the life of employment

**Assets**
- Arena Ice Maker Certificate
- Skilled Trade(s) Ticket
- Building Service Worker Certificate
- WHIMIS Training & Certificate
- Valid Standard First Aid and AED Certification
- Experience working with high performance athletes and local sporting organizations

**Hours of work**:40 hours per week. Assignment of shifts to be determined. Flexible to work 5:30am-2:00am daily.

**Compen