Front Store Manager

All referred applicants must first be submitted through Workday by a current Loblaw Colleague._

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

**SUMMARY**:
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy. The Front Store Manager leads staff in providing excellent Front Store customer service, manages all process and procedures utilizing financial resources and ensures store objectives are achieved.

**DUTIES & RESPONSIBILITIES**:
**OPERATIONS**:

- Maintains Store Standards to optimize customer experience, drive customer traffic, and positively impact store profitability
- Works with Management Team to ensure Store Standards are in effect 100% of the time, including the backroom
- Manages labour scheduling and leverages Work Force Management (WFM) to maximize labour productivity
- Ensures staffing levels are adequate to effectively operate the business

**HUMAN RESOURCES**:

- Complies with Human Resources Standards
- Hires and/or supports hiring for all departments, excluding Pharmacy
- Maintains wage administration within SLPH guidelines
- Conducts probationary reviews for new hires and annual staff performance reviews
- Manages staff performance through ongoing coaching, action planning, and follow-up
- Drives Blue Culture, engagement, and leads and motivates staff through leading by our Core Values

**FINANCE**:

- Analyzes financial reports, identifies trends and addresses discrepancies between planned and actual through effective utilization of the FSM Monitoring Report
- Meets period, quarterly and annual targets
- Sets individual goals for departments to motivate employees and ensures goals are met
- Develops and executes strategies to improve business efficiency at the store

**QUALIFICATIONS**:

- Planning, Judgement and Decision Making
- Planning and preparation for Inventory Management
- Use judgment and decision making skills to control expenses
- Provides effective leadership and ongoing mentorship and ensures development of all staff
- Efficient time management skills
- Able to prioritize activities quickly in response to changing initiatives
- Effective organization and planning skills

**EXPERIENCE**:

- Previous retail management experience for a minimum of 5 years
- Demonstrated ability to drive the business, lead by example and support corporate programs
- Works effectively with management team
- Superior interpersonal, coaching and communication skills
- Strong business and financial acumen
- Strong relationship builder with key internal and external agencies

J2WRTL

J2WFSM

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

**Please Note**: