Front Store Clerk

2 days ago

New Westminster, Canada Neighbourly Pharmacy Full time

Neighbourly Pharmacy is looking for a Part-Time Front Store Clerk to join our Pharmasave #275 location in New Westminster, BC
This position requires availability for both day and closing shifts on weekends.
**About Us**:
Neighbourly Pharmacy is Canada's largest and fastest-growing network of community pharmacies. With over 295+ locations, our team of experienced industry leaders is passionate about providing exceptional patient care to our communities. We have been recently recognized as one of Canada’s Best Managed Companies. We know that our people are our most valuable asset, and we take pride in helping our employees realize their career goals.
**Job Summary**:
The Front Store Clerk will assist the Front Store Manager with the day-to-day operations. The Front Store Clerk will collaborate with others to provide a smooth customer experience and help promote the store throughout the neighborhood.

**Responsibilities**:

- Acknowledge and greet all customers with a smile and hello. Maintain a warm, friendly attitude toward all customers.
- Handle telephone inquiries quickly and courteously. Avoid keeping in-store customers waiting.
- Pay attention to store security. Follow store policy regarding the handling of shoplifters.
- Display all goods in the shop properly and arrange them so that customers can discover them quickly.
- Develop product knowledge and learn about new products. Know product locations and store layout.
- Request a cash pick-up when large sums of money are accumulated. Anticipate requirements for change before running out.
- Handle lottery and CBO tickets as per store procedures.
- Use tact and courtesy when dealing with difficult customers. Know whom to refer a customer to if they have a complaint.
- Inform the store manager of all customer complaints, comments, and concerns regarding customer service, prices, merchandise, etc.
- Maintain the store's general appearance and make sure everything is clean, restocked, and well arranged.
- Learn and utilize proper merchandising techniques such as shelf label placement, stock rotation, and facing.
- Maintain specific sections as allocated. Notify the store buyer regarding merchandise out of stock.
- Maintain product data and inventory, and make sure the reordering process is simple.
- Participate in the development and preparation of displays, windows, and seasonal promotions.
- Always keep busy and productive. When cashiering, identify tasks that can be performed between customers.
- Carry out additional duties as delegated by the Front Store Manager and Store Operator.

**Qualifications**:

- Previous retail experience is an asset.
- Strong knowledge of natural health products, including vitamins and supplements, is preferred.
- Ability to function for an extended period while standing.
- Ability to communicate clearly and courteously with customers.
- Excellent product or service knowledge.
- Multitask and manage the demands of numerous clients at once.
- Mature and cooperative attitude.

Neighbourly Pharmacy is an equal opportunity employer. We are committed to deliver accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
While all responses are appreciated, only those being considered for interviews will be acknowledged

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