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Account Manager, National Today

3 weeks ago

Vancouver, Canada TOP Full time

**ACCOUNT MANAGER, NATIONAL TODAY**

Can you optimize web content to increase traffic and improve SEO while building strong, long-term client relationships ?

If you have experience in implementing digital projects to increase customer ROI and address client queries effectively and in a timely manner, then we might have your next great job role.

Some things to know about us:
First, we're not like every other digital media company. We believe in the power of data. We embrace new tools and technology. We swoon over an elegant process or system. We love blueprints and playbooks. If it ain't broke, optimize it. As a result, we're growing faster than pretty much any other digital media startup.

Second, we work a little differently. National Today is part of a network of websites that utilizes a unique blend of data, PR, and SEO to launch and scale websites at an unprecedented rate. We're redefining what the digital media game plan looks like to build a portfolio with unicorn potential.

Third, we're known for our flexible work environment. Not only are we fully remote, but we actually coordinate remote culture and team-building activities on a global basis. Need to work unusual hours or pick up your kids at a set time each day? No problem, we've got your back.

Does any of this get you super excited? Are you ready for potentially the best professional experience of your career?

**Requirements (unless you convince us otherwise)**
- Proven work experience as a (Digital) account manager
- Hands on experience with SEO/SEM and CRM software
- Experience implementing and optimizing Google Adwords campaigns
- In-depth understanding of online marketing tools and social media platforms
- Experience with customer service and account management
- Excellent verbal and written communication skills
- Strong analytical skills

**Duties**:

- Build strong, long-term client relationships and maintain frequent contact
- Set digital strategies for your assigned customers, considering their specific requirements
- Suggest, design and implement digital projects to increase customer ROI
- Address client queries effectively and in a timely manner
- Optimize web content to increase traffic and improve SEO
- Present social media strategies to clients
- Report on web performance metrics
- Analyze digital campaigns success
- Stay up-to-date with digital technology trends
- Act as the point of contact for clients for digital management matters
- Maintaining a meticulous administrative vigilance over client relationships, ensuring their satisfaction and their overall success

About National Today

National Today is the worlds most popular website for holidays and special celebrations. National Today receives millions of visitors each week, with the popularity of our holidays providing a unique and fresh vantage point from which blue chip brands can engage with consumers. By celebrating the occasions that bring people together, weve created a powerful community of global significance.