National Account Manager

**About David Roberts Food Corporation**

David Roberts Food Corporation is Canada's premier processor, manufacturer, and distributor of Nuts, Chocolate, Candy, Pantry Supplies and Gourmet Food products. With over 35 years of industry experience, we utilize state-of-the-art processing and packaging machinery to deliver high-quality goods.

**Overview**

**Responsibilities**:

- **Drive Foodservice Sales Growth**: Achieve profitable and sustainable sales growth targets with a customer-centric focus. Develop and execute strategic plans aimed at increasing sales and market share across key national accounts and broadline distributor partnerships.
- **Contract Negotiation**: Negotiate and finalize contracts with key national accounts to meet sales targets while delivering value to both the customer and the organization.
- **Business Development**: Identify, prioritize, and actively pursue profitable new business opportunities to expand the customer portfolio and market presence.
- **Performance Monitoring**: Monitor and analyze key performance metrics, providing regular updates to the senior management team to ensure alignment with organizational goals.
- **Forecast Management**: Maximize forecast accuracy to meet both customer and organizational requirements, optimizing inventory and service levels.
- **Financial Oversight**: Manage the ownership of P&L and key account budgets, including forecasting, planning, and trade spending, ensuring alignment with financial objectives.

**Collaboration**
- **Cross-Functional Collaboration**: Collaborate with cross-functional teams, including sales, marketing, and operations, to develop and execute growth-driving strategies that leverage collective expertise.
- **Market Intelligence**: Stay informed about market trends, customer behavior, and competitor activities to identify and capitalize on new business opportunities that align with company objectives.
- **Relationship Building**: Establish and maintain strong, collaborative relationships with customers and internal stakeholders, enhancing inter-organizational cooperation.
- **Strategic Planning**: Develop and implement annual strategic plans in alignment with sales, marketing, finance, and operational needs.
- **Market Insights**: Provide strategic insights to senior management to inform accurate forecasting, prioritize resources effectively, and ensure optimal organizational management.
- **Key Performance Reporting**: Regularly report on key performance metrics to the senior management team, providing actionable insights for continuous improvement.
- **Customer Relations**: Effectively manage internal and external relationships, ensuring regular communication and high levels of engagement with all stakeholders involved.
- **Customer Satisfaction**: Establish a strong rapport with national account and distributor partners, fostering customer satisfaction and loyalty to enhance long-term partnerships.

**Experience**
- 5-8 years of experience managing national broadline distributor and foodservice chain accounts.
- Strong understanding of the Canadian foodservice market.
- Deep knowledge of broadline foodservice distributors & national foodservice chain operators.
- Expertise in RFP processes, negotiations, and engagement with senior buyers and category managers.
- Proficient in communicating directly with heads of categories.
- Significant sales and account management experience at a national level, with a proven track record in increasing sales and supervisory responsibilities within the Foodservice industry.
- Proven track record of successful sales growth and profitability within the foodservice channel.
- Experience in negotiations, with strong influencing and persuasion skills.
- Strong financial acumen, capable of managing budgets and forecasting revenues.
- Genuine passion for the Foodserivce industry with a commitment to continuous learning and development opportunities.
- Excellent communication, collaboration, and interpersonal skills, combined with the ability to think strategically, analyze data, and make data-driven decisions.
- Degree, diploma, or equivalent qualification in Sales, Business, Marketing, or Customer Service.
- Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.

At David Roberts Food Corporation, we are committed to fostering a diverse and inclusive workplace that values equity for all employees. We offer competitive compensation packages, including benefits for you and your family. Join us in our mission to deliver exceptional food products while driving innovation and growth in the industry.

**Job Types**: Full-time, Permanent

Pay: $90,000.00-$120,000.00 per year

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person