Front Desk

2 weeks ago

Toronto, Canada VRTU Inc. Full time

**VRTU Muay Thai**

**Front Desk & Sales Associate**

A **Front Desk & Sales Associate** at VRTU is friendly and approachable, loves to work with both adults and kids, and is keen on making the overall experience at VRTU a positive one

**Duties and Responsibilities**
- Enthusiastically greets members and guests to create a friendly positive entrance and departure to and from the gym; leads studio tours to prospective clients.
- Provides security and control of the front door and retail area of the facility.
- Facilitates sales of membership, equipment, and personal training, with the ability to meet sales goals and targets.
- Responsible for leads tracking, maintaining accurate sales notes, and following up with potential clients after their classes
- Actively calls past leads to have them book into a trial class; offer membership promos
- Conducts member “check-in” phone calls, to see who their experience has been
- Registers all guests into the gym using proper registration procedures, and enters all sales into the gym software; monitors delinquent accounts
- Ensures that guests and personal training appointments are directed to the appropriate fitness consultant in a prompt, professional manner
- Attends weekly status meetings; takes minutes and tracks action items for the team
- Keeps gym google calendar updated; including upcoming events and class schedule changes
- Oversees overall customer experience and front desk presentation - including merch displays, updating community board, refilling food and beverage options for customers, and coming up with new and creative ways to enhance the overall customer experience
- Films or take photos during training for social media use
- Follows proper opening and closing procedures. Cleans and maintains the front desk area according to VRTU standards.
- Responsible for attending and participating in all relative training programs and staff workshops.
- Other duties as assigned: to include but not limited to light cleaning and picking up of weights, managing inventory, and other administrative tasks.

**Qualifications**
- High school diploma or equivalent required. Some post-secondary preferred.
- Excellent customer service skills are required. Sales experience is an asset.
- Must be comfortable making phone calls to both warm and cold leads
- Strong administrative capabilities and organization skills
- Ability to effectively communicate verbally, and in writing, with both staff and members.
- Functional computer skills are required (Microsoft Word, Excel, PowerPoint, Google Drive Platform)
- Ability to multitask in a busy environment; and prioritize tasks effectively.
- Previous fitness and / or martial arts experience is an asset.
- Knowledge of Mindbody software is an asset.
- Previous experience working with kids, or in a kid-friendly atmosphere is an asset.

**Job Perks**
- Fun, lively working environment
- Join a collaborative and supportive team
- Opportunity for growth as gym and programs develops
- Complimentary gym membership during duration of employment
- 20% off discount for friends and family

**Job Type**: Part-time

Pay: From $17.00 per hour

Expected hours: 15 - 20 per week

**Benefits**:

- Store discount

Flexible language requirement:

- French not required

Shift:

- 4 hour shift
- Evening shift

Work days:

- Every Weekend
- Monday to Friday

Work Location: In person

Expected start date: 2024-09-16

  • Front Desk

    2 weeks ago

    Toronto, Canada Calm Heart Studio Full time

    **Job Overview** **Responsibilities** - Greet and assist clients upon arrival, providing a warm and welcoming atmosphere. - Perform data entry tasks accurately, maintaining up-to-date records in our computerized systems. - Handle clerical duties such as filing, scheduling appointments, and managing correspondence. - Ensure the front desk area is organized,...

  • Front Desk Agent

    6 days ago

    Toronto, Canada Bloor Street Fitness Full time

    Bloor Street Fitness and Boxing is hiring a friendly and professional Front Desk Agent to provide excellent service to our members, while processing in-coming requests and sign-ups. As a Front Desk Agent, you will be responsible for greeting guests and answering questions, as well as providing useful information about our facilities. You need to be...

  • Front Desk Coordinator

    5 days ago

    Toronto, Canada Saysal Studio Full time

    **FRONT DESK COORDINATOR FOR HAIR SALON** We are looking for a Front Desk Coordinator to join our team at Saysal Studio. If you’re someone who enjoys customer service and thrives in positive and fast-paced work environments, then we would love to hear from you. **What does being a Front Desk Coordinator entail?** **Why work for Saysal Studio?** -...

  • Front Desk Receptionist

    5 days ago

    Toronto, Canada Toronto Athletic Club Full time

    **OB TITLE**:Front Desk Receptionist **CLUB**:Toronto Athletic Club **DEPARTMENT**:Front Desk **REPORTS TO**:Front Desk Supervisor **About the Cambridge Group of Clubs** **About the Role** **Major/Specific Responsibilities** - Greet and check-in Members & Guests, Assist and direct with general inquiries; Always be aware of the Front Desk surroundings...

  • Front Desk Receptionist

    1 week ago

    Toronto, Canada Oxygen Yoga&Fitness - Yonge & Eglinton Full time

    Front Desk Receptionist Oxygen Yoga and Fitness Yonge & Eglinton is hiring a part-time Front Desk Receptionist. Modern, revolutionary & boutique - Oxygen Yoga and Fitness offers variety & unique classes for all fitness levels. At Oxygen Yoga, we challenge our members to make lifestyle changes to better their health, wellness and personal growth. We help...

  • Front Desk Receptionist

    2 days ago

    Toronto, Canada Toronto Athletic Club Full time

    **OB TITLE**:Front Desk Receptionist **CLUB**:Toronto Athletic Club **DEPARTMENT**:Front Desk **REPORTS TO**:Front Desk Supervisor **About the Cambridge Group of Clubs** **About the Role** **Major/Specific Responsibilities** - Greet and check-in Members & Guests, Assist and direct with general inquiries; Always be aware of the Front Desk surroundings...

  • Front Desk Receptionist

    6 days ago

    Toronto, Canada Effi Bike Full time

    **Front Desk Receptionist** **Duties**: - Greet and welcome customers and visitors in a friendly and professional manner - Answer phone calls and direct them to the appropriate department or individual - Schedule appointments and manage the appointment calendar - Collect payments, and verify information - Assist with clerical tasks such as filing, faxing,...

  • Front Desk Receptionist

    1 week ago

    Toronto, Canada Family Dental Centre Full time

    Responsibilities: - Greet and welcome visitors in a professional and friendly manner - Answer phone calls and direct them to the appropriate department or individual - Schedule appointments and maintain the appointment calendar - Provide administrative support such as filing, data entry, and proofreading documents - Manage incoming and outgoing mail and...

  • Front Desk Supervisor

    2 days ago

    Toronto, Canada 3G4 Archive Hospitality Full time

    A collection of heritage-driven, neighbourhood-centric hotels. Archive Hospitality Group began with a mission: Revitalize architectural landmarks as vibrant places that anchor and contribute to the community. We reimagine historic buildings deeply rooted in their location and welcome travelers and locals alike to share memorable experiences. From the people...

  • Front Desk Supervisor

    2 weeks ago

    Toronto, Canada Sonesta Full time

    **Job Description Summary** The Front Desk Supervisor (FDS) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is the lead Front Desk support for the Operations Manager. The main focus of the role is the training, supervising,...