Csr (Customer Service Representative)

2 days ago

Nepean, Canada Meal Prep Ottawa Full time

**About us**

Meal Prep Ottawa is a meal delivery service dedicated to wholesome foods with an experienced culinary team preparing each meal to the highest standards. We are a proudly Canadian company that started right here in Ottawa and continue to grow and strengthen our roots within our community.

**Overview**
- Answer and direct phone calls
- Prepare regularly scheduled reports
- Process customer transactions and maintain front end department merchandise
- Maintain office policies and procedures
- Provide support to clients and maintain contact lists
- Act as the point of contact for internal and external clients
- Adhere to, and implement all applicable company standards
- Other duties as required

**Job Requirements**
- Knowledge of office management systems and procedures
- Proficiency in Microsoft Excel, Shopify experience an asset
- Working knowledge of office equipment
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
- Ability to work independently in a fast-paced environment

Our work environment includes:

- Growth opportunities
- On-the-job training
- Company perks
- Safe work environment
- Lively atmosphere

**Responsibilities**:

- Respond to customer inquiries in a timely and professional manner.
- Provide accurate and complete information to customers.
- Resolve customer complaints and escalate issues as needed.
- Maintain customer records and update customer profiles.
- Assist customers with product selection and ordering process.
- Identify customer needs and suggest appropriate products and services.
- Provide feedback to management on customer service issues.

**Salary**: From $20.00 per hour

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Nepean, ON K2E 6T6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 3 years (required)

Shift availability:

- Day Shift (required)

Work Location: In person

  • Customer Success Representative

    5 days ago

    Nepean, Canada VISTA CREDIT Full time

    **Job description** This is a permanent full-time position, scheduled Monday-Friday between 8am-6pm. Vista Services offers a hybrid work model, 2 days from home and 3 days in the office. The office is located at Hunt Club and Prince of Wales Drive. There is the opportunity to be fully remote if outside of the Ottawa area. **About Vista Services** Vista...

  • Csr (Customer Service Representative)

    1 week ago

    Nepean, Canada Meal Prep Ottawa Full time

    **About us** Meal Prep Ottawa is a meal delivery service dedicated to wholesome foods with an experienced culinary team preparing each meal to the highest standards. We are a proudly Canadian company that started right here in Ottawa and continue to grow and strengthen our roots within our community. **Overview** - Answer and direct phone calls - Prepare...

  • Csr (Customer Service Representative)

    1 week ago

    Nepean, Canada Athena Direct Full time

    **About us** **athenadirect.ca** Athena Direct is a fast-paced fundraising and marketing company that specializes in face to face donor acquisitions. We work with strictly non for profit charities throughout Canada and the United States. Within the last seven years, our team of bright minded and creative thinkers has found our niche and proven that direct...

  • Csr (Customer Service Representative)

    5 days ago

    Nepean, Canada Athena Direct Full time

    **About us** **athenadirect.ca** Athena Direct is a fast-paced fundraising and marketing company that specializes in face to face donor acquisitions. We work with strictly non for profit charities throughout Canada and the United States. Within the last seven years, our team of bright minded and creative thinkers has found our niche and proven that direct...

  • Customer Service Representative

    2 weeks ago

    Nepean, Canada Summit Marketing Solutions Full time

    We are all about the customer experience and ensuring they are always cared for at all costs. We are on a mission to find individuals who can create and deliver fantastic customer experiences. Our business is about making customers happy. That's all we do. Our Customer Service Representative team has helped companies build engaged, pleased, profitable...

  • Customer Service Representative

    6 days ago

    Nepean, Canada Sonovision Full time

    **JOB TITLE**:CUSTOMER SERVICE REPRESENTATIVE **COMPANY**: SONOVISION SONOVISION is a leading international company specializing in technical documentation and engineering services. We are seeking an extraordinary and dynamic individual to join our North America team as a Customer Service Representative and WOW our customers everyday. With our focus on...

  • Customer Service Representative

    7 days ago

    Nepean, Canada Meal Prep Ottawa Full time

    Meal Prep Ottawa is looking for a friendly, reliable Customer Service Representative to join our growing team. This role is customer facing and plays a big part in creating a great experience for our customers, both in store and online. If you enjoy helping people, staying organized, and being part of a fast paced food business, this could be a great...

  • Customer Service Representative

    3 days ago

    Nepean, Canada Best Buy Canada Full time

    You’ll love it here! We are **hiring immediately** for a **customer service representative** (cashier), which we call an **omni-channel specialist** at Best Buy. As a **customer service representative** (cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required! Your everyday tech use has already given you...

  • Call Center Customer Service Representative

    1 week ago

    Nepean, Canada Capital BBQ Full time

    **OVER 35 YEARS OF MAKING 'BACKYARD HEROES'** At Capital BBQ we've been helping our customers become 'backyard heroes' for over 35 years. Whether you are looking for a new grill, a smoker, some charcoal, barbecue-related parts & accessories, or are thinking of finally investing in that outdoor kitchen you've always dreamt of, we've got you covered. **ARE...

  • Full-time Customer Service Representative

    5 days ago

    Nepean, Canada Human Care Canada Inc. Full time

    **About us** We are professional, innovative, customer-centric, and our goal is to Human Care Group produces and provides walking aids, safe patient handling products, healthcare beds, medical equipment, and furniture. We improve freedom of movement and quality of care for millions of people around the world. Our vision is that our products become a natural...