Intk-intake Coordinator

1 week ago

Calgary, Canada Lifemark Health Group Full time

Intake Coordinator (Full Time)

Location: Calgary, AB, CA

Duties/Responsibilities:

- Act as the initial point of contact for referral source and clients
- Accept and record new referrals on client tracking document
- Coordination and communication of services and appointments with clients, referral sources, external resources, and Lifemark team members
- Other responsibilities will include inputting and updating referral data and document storage treatment plan statuses in the database, as well as providing support and assistance with monthly referral tracking reports and quarterly outcome reports.
- Keep accurate and timely records using internal and external systems and paper and electronic files; all in accordance with current templates, guides, standards and processes
- Clerical duties including material preparation, ordering, workshop supply coordinating
- Ensuring effective and ongoing communication with identified stakeholders, including participants, professionals, referral sources, and amongst a strong interdisciplinary team

Minimum Qualifications:

- Have 2+ years of previous customer service/administrative experience
- Post-Secondary education is an asset
- Possess advanced written and verbal communication skills with a strict attention to detail.
- Possess strong interpersonal skills to maintain customer relationships with referral source and clients
- Can prioritize under pressure
- Possess strong computer skills, specifically in MS Word, Excel and aptitude for database software
- Possess exceptional organizational skills, work independently, take initiative and have a strong work ethic
- An excellent understanding and appreciation of cultural diversity
- Security background check required

**Inclusion**
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

**Accommodation

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