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Internal/ External Sales Manager
2 weeks ago
**Internal/External Sales Manager**
**GlassMasters Autoglass - Sherwood Park, AB**
**Starting Wage: $50,000 - $60,000 with potential for bonus incentive**
**Monday - Friday (Every second Saturday) Hours vary depending on season Monday - Friday (8:00 am - 5:30 pm), Saturdays (9:00 am - 3:00 pm)**
**Job Type: Full-Time/Permanent**
**About GlassMasters**:
The greatest achievements in history are borne from the greatness within people where human potential meets vision, and passion fuels evolution. Unlocking this potential is the most important thing we do at GlassMasters/ARG.
At GlassMasters/ARG, we are focused on building a culture that brings together ideal team players who facilitate possibility every day. We are looking for those who have the courage and confidence to be humble; the self-motivated, ambitious professionals who are hungry; and those who never lose sight of their intuition, emotional intelligence, or the unequivocal impact of being people smart.
GlassMasters Autoglass was founded in 2001, in Calgary, as an auto glass replacement and repair company. 20 years ago, GlassMasters was started with the belief that intuitive and engaging customer experiences will help move our business forward - and we still believe that today. We develop insightful strategies rooted in the dynamic nature of consumer behavior and technological advancement.
**At our core**_**, **_**we are a culture of leaders and innovators. **We aren’t just an auto glass company whose end goal is merely to install windshields for great prices. We aren’t just an automotive service company that follows the industry standard. We set our bar. We develop insightful strategies rooted in the dynamic nature of consumer behavior and technological advancement. We turn those insights and strategies into experiences customers ultimately engage with.
The experiences we create are multi-faceted. We offer a comprehensive online booking process, including pick up and mobile service and same-day replacements and repairs. Our technicians are trained with industry-leading ADAS calibration and auto glass removal tools. We put these factors together and create the ultimate auto glass replacement experience. An experience that wins customers for life.
Our purpose is to keep customers safe by providing expert auto glass service that is affordable, fast, and friendly. We work hard and have fun doing it. We believe leadership is a behavior, not a job title. We lead by example. We seek to be masters of our skills - patient teachers and committed learners of our craft. Most important of all, we are each personally accountable.
**At GlassMasters, we find ways to say yes.**
**Position**:
GlassMasters is seeking an experienced Internal/External Sales Manager to drive business growth in our Sherwood Park location. In this role, you will be responsible for developing and implementing plans to increase market share and profitability while ensuring that all targets are met or exceeded for GlassMasters. You will work closely with the Branch Manager, Regional Manager, and other key stakeholders to drive business growth and improve the customer experience.
**Responsibilities**:
- Develop and implement plans to increase market share and profitability to align with objectives
- Lead account retention activity and proactively manage account relationships
- Comfortably prospect new accounts (dealerships, body shops, fleets) via cold calls, account visits, etc.
- Effectively communicate and sell our products and services to new and existing accounts - windshield/tempered glass replacements, rock chips, mobile service, P & D service, online dashboard, etc.
- Ability to service existing accounts through account management/account retention. Build and maintain meaningful relationships.
- Respond to customer feedback received
- Oversee and monitor location financial performance
- Track store KPIs and translate company expectations into actionable sales plans and tactics
- Manage accounts receivable and control store inventory and supply levels
- Develop an understanding of the autoglass market
- Be accountable for sales, cost of sales, and labour targets
- Provide feedback on customer needs, competitors, and market trends
- Open/ close store location
**Requirements**:
- Class 5 Driver’s License with good driving record
- Proven track record of meeting or exceeding sales targets
- Encourages and motivates staff
- Ability to manage multiple priorities simultaneously
- Displays a can-do attitude
- Ability to work in a fast-paced environment
- Excellent communication skills
- Promotes a high-performance culture by setting clear expectations, holding employees accountable, and creating a strong team environment
- Knowledge of retail and business systems (e.g. POS, web-portals, inventory management, excel, word)
- Professional appearance
- Ability to sell and perform in a high-volume environment
- Post-secondary education is an asset
**Benefits**:
- Ability to
