Client Engagement Advisor

Great Minds. One Goal. Canada's Success.

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.

We are looking for a Client Engagement Advisor to support our Industrial Research Assistance Program’s (IRAP) Client Enablement team. The Client Engagement Advisor would be someone who shares our core values of Integrity, Excellence, Respect and Creativity.

As a Client Engagement Advisor you are an experienced professional who is enthusiastic about using your knowledge and network to help guide innovative Canadian companies to grow and prosper. You are someone who can see the potential in a business and is driven to find the right resources and networks that can help move them to the next level. You know how to build and develop your extensive network of contacts in innovation, entrepreneurship, business and government business support programs in your region.

You are known for your integrity, professionalism and your genuine curiosity. You have excellent communication skills, are an active listener and can synthesize information quickly.

**Screening Criteria**:

- Applicants must respond to all screening questions as indicated, failure to do so will results it automatic disqualification. Please note, there is no need to provide a cover letter.

**Education**:

- This position requires a university degree in business administration, finance, management, marketing or a related field.
- A degree in engineering or science may also be considered.

For information on certificates and diplomas issued abroad, please see Degree equivalency

**Experience**:

- Significant experience in coaching and advising early-stage companies.
- Extensive entrepreneurship or business management of SMEs that develop and commercialize technology-based products and services.
- Experience researching and interpreting information and communicating effectively both in writing and verbally.
- Significant experience building and managing relationships with businesses and/or government departments or programs which support innovative Canadian SMEs. Experience in business development; strategic growth planning; developing and commercializing innovative products or services; and/or intellectual property management.- Significant: 2-7 years

**Condition of Employment**:

- Reliability Status
- Must be able to travel locally, provincially and nationally.
- A valid driver's license and access to the use of a vehicle are required.

**Language Requirements**:
Bilingual Imperative CBC/CBC

Information on language requirements and self-assessment tests

**Assessment Criteria**:
**Technical Competencies**:

- In-depth knowledge of the Canadian innovation system, Canadian business dynamics, commercialization of technology, and related economic and strategic issues.
- Knowledge of Regional and local private and public funding programs or sources, expertise and facilities, as well as an awareness of global opportunities relevant to innovative SMEs.
- Ability to manage multiple projects simultaneously.
- Ability to gather, analyse and disseminate competitive technical and business intelligence.
- Knowledge of business development, scouting and client relationship management.

**Behavioural Competencies**:

- Management services - Communication (Level 3)
- Management services - Initiative (Level 3)
- Management services - Networking (Level 3)
- Management services - Client focus (Level 3)
- Management services - Teamwork (Level 3)

**Competency Profile(s)**:
**Compensation**:
The intent of this hiring action is to staff this position at the RCO-3 or RCO-4 level which is a mid to senior-career level position with a salary range of $117,341 to $164,894.

As a guide, our Client Engagement Advisors are often placed between the increments of $117,341 to $154,102 on that salary range.

In addition, the incumbent will receive the Bilingualism Bonus of $800 per year.

NRC employees enjoy a wide-range of competitive benefits including comprehensive health and dental plans, vacation, sick, and other leave entitlements, disability insurance and pension plans.

**The NRC Advantage**:
The National Research Council of Canada (NRC) is the Government of Canada's largest research organization supporting industrial innovation, the advancement of knowledge and technology development. We collaborate with over 70 colleges, universities and hospitals annually, work with 800 companies on their projects, and provide advice or funding to over 8000 Small and Medium-sized Enterprises (SMEs) each year.

We bring together the brightest minds to deliver tangible impacts on the lives of Canadians and people around the world. And now, we want to partner with you. Let your expertise and inspirations make an impact by joining the NRC.

Help us solve problems for Canada. Grow your career with us today

**Notes**:

- Relocation assistance will be determined in accordance with the