Parts & Customer Service Specialist - French

1 week ago


Mirabel, Canada Biesse Group Full time

Biesse Group is a global leader in technologies for processing wood, glass, stone, plastic and metal. It designs, manufactures and distributes machines, integrated systems and software for manufacturers of furniture, door/window frames and components for the construction, shipbuilding and aerospace industries. It invests on average 14 million Euros per year in R&D, boasting over 200 registered patents. It operates through 9 industrial sites, 39 branches and 300 agents and selected dealers, exporting 90% of its production. Its customers include some of the most prestigious names in Italian and international design.

**Primary Responsibilities**:

- Order processing including, but not limited to, requesting and sending quotes, confirming orders, and tracking order fulfilment
- Build relationships with various internal departments and Biesse Factories to streamline customer requests and orders
- Utilize problem solving skills to research complex issues, reach a conclusion, and execute with exceptional customer service
- Collaborate with team members to streamline and improve processes and procedures as well as resolve customer issues
- Follow up with customers who have outstanding requests to provide any updates or developments
- Utilize excel reporting
- Other duties as assigned

**Qualifications**:

- **Bilingual in French/English required**:

- 2-3 years’ of Sales/Customer Service experience; Auto parts, tooling, machinery, or manufacturing/production industry experience preferred
- Knowledge to Intermediate Microsoft Office Skills (Excel, Office, Powerpoint, Word)
- Experience using Oracle or similar system for queue management and order placement
- Excellent written, verbal, and interpersonal communication skills
- Ability to prioritize tasks in a fast-paced environment
- Organization and issue tracking skills with ability to follow through on commitments to customers
- Self-starting attitude
- willingness to take initiative, ask questions, and drive for results

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Mirabel, QC J7J 0G2: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)

Work Location: In person



  • Mirabel, Canada RobotShop Full time

    **Starting Date**:As soon as possible **Salary**:To be discussed **Job Status**:Permanent **Location**:18005, Lapointe Building 305, Mirabel, Quebec, Canada **Description**: Are you driven by the possibility of optimizing processes and costs? Interested about the possibility of teamwork in a stimulating and challenging environment? This position is...


  • Mirabel, Canada Boeing Distribution Services Inc. Full time

    At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for...


  • Mirabel, Canada BOEING Full time

    At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Global Services, Distribution Business, is looking for an **Associate Customer Support...


  • Mirabel, Canada L3Harris Technologies Full time

    **About your next Challenge as a Senior Specialist, Material Management**: The Senior Materiel Management Specialist is the reference for his/her group regarding procurement activities for customer parts to support maintenance and repair line operations across different sites while maintaining optimal inventory levels and putting in place logistic...


  • Mirabel, Canada L3Harris Technologies Full time

    L3Harris MAS, a subsidiary of L3Harris Technologies, Inc., is an agile and innovative aerospace and defense technology company. Our 1000 employees provide complete military and commercial aviation modernization and upgrade solutions structural and avionics upgrades, aircraft component repair and overhaul, integrated logistics support, stripping and painting,...


  • Mirabel, Canada Montrose International Group INC. Full time

    **Présentation du poste** **Responsabilités** - Répondre rapidement aux demandes des clients par téléphone et par courriel. - Maîtriser la saisie de données pour saisir les commandes, facturer et assurer le suivi des expéditions. - Gestion des documents - Collaborer avec les membres de l'équipe pour gérer les excédents de travail. - Assistance au...


  • Mirabel, Canada L3Harris Technologies Full time

    L3 Technologies MAS, located in **Mirabel (QC)** is a subsidiary of L3Harris Technologies, Inc. L3Harris MAS, a subsidiary of L3Harris Technologies, Inc., is an agile and innovative aerospace and defense technology company. Our 1000 employees provide complete military and commercial aviation modernization and upgrade solutions structural and avionics...

  • Logistics Specialist

    2 weeks ago


    Mirabel, Canada L3Harris Technologies Full time

    **About your next** Challenge** as a **Logistics Specialist**: Logistics Specialist is responsible to day-to-day shipment planning and execution by way of communicate with internal shipment requester and external freight forwarders/carriers to ensure freight is moving from its origin to its final destination, as well as managing daily routine such as...


  • Mirabel, Canada Uniking Canada Inc. Full time

    Uniking is looking for an in-house sales representative to join its family of professionals. **_Would you like to work for a company with a pleasant work environment and a good team spirit?_** - You are dynamic and passionate - You’re bilingual - You're looking for a stress free work environment - Looking to have fun while you work - Enjoy sales but not...


  • Mirabel, Canada CanaDream Inc Full time

    We are Canada's leading RV company and we are looking for seasonal guest service agents to interact with international and local guests while showing them how their RV works. **What’s in It for You**: In addition to joining a dynamic and supportive team that focuses on staff well-being, you will receive a competitive wage, crew member discounts for RV...