Manager, IT Infrastructure

**Manager, IT Infrastructure**

Western Stevedoring is a Western Group enterprise, a diversified and integrated group of marine logistics companies committed to the success of our people, our customers and our communities, to sustain and grow Canada’s trade economy for the benefit of all Canadians. Our role in Canada’s supply chain is essential. It’s a responsibility that inspires us to deliver expert solutions that help move cargo and people across the globe for our customers reliably, safely, and professionally.

Western Stevedoring is seeking a Manager, IT Infrastructure to join our team. This full-time position is based at our head office in North Vancouver and reports to the Director of Information Technology.

**The Position**

This senior level hands-on technical role leads in the design, development, and management of critical server, security, Azure cloud and networking infrastructure. You will research and test platforms and work closely with the Director of IT in the selection of new technologies in support of overall strategic growth and security initiatives.

You will be part of a motivated and diverse team and be given the autonomy and support to do your best work. You will manage and provide level 3 support for our head office infrastructure and support staff, and coordinate with other IT team members across Western Group to align technologies and best practices. You will have opportunities to work on a diverse set of cloud and on-premise back-end technologies.

**Responsibilities & Activities**

This position is the lead technical resource for all Infrastructure, security, and cloud solutions.

Security
- Deploy and maintain security platforms including endpoint protection, intrusion detection and network monitoring systems
- Manage our Microsoft security and device management stack including Security Center, Intune and Endpoint Manager / Defender
- Monitor availability and security of servers, clients and network devices/services and respond to high-risk alerts
- Ensure all servers and networking equipment are up to date with patches and security fixes.
- Evaluate and recommend new security solutions for implementation - e.g. SIEM, IDS and threat hunting solutions

Infrastructure
- Manage VMware vSphere and ESX infrastructure and VMs
- Windows Server, AD and Group Policies
- networking equipment and VPN connectivity for remote office and work-from-home locations
- deploy on-prem and cloud backup and disaster recovery platforms
- Evaluate and recommend new infrastructure solutions for implementation e.g. enterprise cloud DR platform

Azure and M365
- architect, develop, and manage our Microsoft 365 and Azure cloud stack in a complex multi tenancy and domain environment
- Design, develop and manage SharePoint sites within a large site collection
- Exchange Online Administration
- create and manage tenancies and domains
- collaborate with IT and Business Unit partners to support our continued migration to the cloud

**Qualifications & Skills**
- Minimum 10 years of experience as a senior infrastructure expert in a complex on-premise and hybrid cloud environment
- Technical diploma or university degree in the field of computer science
- Senior level skill and experience architecting, developing, and managing Microsoft 365 and Azure cloud stack in a multi tenancy/domain environment
- Sharepoint Online in a multi-site environment
- Azure AD, AD Connect, and B2B (B2B Direct Connect, B2B Collaboration, Organizational Sharing)
- Exchange Online and on-prem hybrid environment
- Teams, OneDrive, OneNote, Power BI and other end user platforms in the Microsoft 365 stack
- Migrating/merging M365/Azure tenancies and managing AD FS
- Security
- Experience managing the Microsoft security and device management stack including Security Center, Intune and Endpoint Manager / Defender
- Experience designing and implementing secure segmented networks
- Endpoint Protection and intrusion detection system (IDS/NIDS)
- Experience Managing firewalls and remote access gateways
- Network protocols, services, and hardware
- Experience configuring, deploying, and managing switch, router, firewall and Wi-Fi hardware
- DNS, DHCP, IP Routing and VLAN configuration and troubleshooting
- Server hardware, storage and Operating Systems
- VMWare VSphere and ESX implementation and administration
- SAN and NAS storage arrays
- Windows Server, Active Directory and Group Policies
- PowerShell
- Excellent Customer/Team interaction skills
- Exceptional critical thinking and problem-solving ability.
- Fluent spoken and written English skills

The following skills and certifications would be considered an asset:

- Managing, mentoring, or supervising junior IT team members
- HP Aruba, Meraki AP, Cisco and Sonicwall network administration
- Intrusion Detection and network monitoring systems such as Security Onion and PRTG
- HPE Nimble SAN arrays
- Veeam and/or Datto backup administration
- Linux operating systems
- Power Automate
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