Manager, Infrastructure Operations

At Rogers, we are committed to helping Canadians bridge the digital divide and ensure that no one is left behind in accessing reliable connectivity. Through our Service Expansion projects, we are proud to bring our wireless and internet service to homes and businesses across the country to connect them to the people and things that matter most.

Our rapidly growing team is looking for new team members who are committed to making connectivity possible for our neighbours, communities, and local businesses. This team works cross-functionally, collaborating with our Network, Rogers for Business, and Consumer teams to make a lasting impact in underserved or unserved communities for generations to come.

Come play a key role in building the future of innovation in Canada.

Are you up for the challenge and the fun? If so, consider the following opportunity:
Rogers is seeking a **Manager, Infrastructure Operations, Central Region** to join the Access Networks team.

This position is responsible for the efficient management of the administration and operations of the Wireless Civil and Headend Facilities departments. This includes all human resources issues, compliance with company, government and technical requirements, development and monitoring capital and expense budgets, project implementation and resolution of problems.

This individual will also work closely with third party vendors at other Rogers Facilities to ensure that all site documentation is kept up to date

**What you will be doing**:

- Coach and develop a team of support specialists
- Ensure the proper division of work and adherence to the regional business plan
- Participate in human resources matters; including recruitment, performance management, WCB claims administration, payroll and other general administrative issues
- Administer/ support all wireless and wireline maintenance subcontracts
- Ensure all safety policies and procedures are followed by all team members
- Proactively interface and coordinate with other departments to facilitate major business projects. Assist with special projects as needed
- Share responsibility for the regional network performance improvement including issuing work to vendors as required
- Ensure that all company, regional and departmental goals and results are communicated to all employees
- Review and approve routine invoices and matters related to capital and expense budget, overseeing payments to vendors, creating/closing purchase orders, processing of invoices for payment
- Develop and monitor operating and capital budgets, ensuring that all required site repair work is being managed to completion
- Forecast, track and report on OPEX and Ops-driven capital activities that support site and facility maintenance
- Manage data and requirements for annual network capital, general capital and OPEX budget submissions
- Support vendor maintenance and third party activities such as tower maintenance, HVAC, generator, weed control, and 3rd party in-bound co-locate programs
- Support district and regional business continuity and disaster recovery plans and ensure alignment with national DRP
- Manage regional site access and security programs via standard lock controls
- Support the decommissioning of equipment and the disposal of obsolete and excess inventory
- Provide management with possible site and facilities improvements of costs or value
- Some travel is required through the region

**What you will bring**:

- Previous experience in wireless and cable operations, preferably in several functional areas
- Ability to work effectively as a team member and communicate effectively
- Experience in coaching and developing staff would be an asset
- Knowledge of wireless/cable/fibre technology would be an asset
- Strong project management and budget preparation/tracking skills are required with strong presentation skills
- Excellent interpersonal and communication skills (written and verbal)
- Proven analytical, problem solving and organizational ability
- Highly motivated and adaptable
- Excellent computer skills with strong Office Suite abilities
- Post-secondary education in telecommunications or related field
- Civil or Mechanical Engineering degree would be an asset

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON
Travel Requirements: Up to 75%
Posting Category/Function: Technology & Engineering
Requisition ID: 275306

Together, we'll make more possible, and these six shared values guide and define our work:
Our people are at the heart of our success
Our customers come first. They inspire everything we do
We do what’s right, each and every day
We believe in the power of new ideas
We work as one team, with one vision
We give back to our communities and protect our environment

Posting Notes: Corporate