Community Facilitator, Hf Hc

**POSITION DETAILS**
**Community Facilitator - Nigerian Community, Healthy Families, Healthy Communities**:
**Program**:
Healthy Families, Healthy Communities

**Contract**:
Temporary, part-time; 21 hours per week; 1 year contract

**Location**:
1527 Victoria Park Ave, Toronto ON M1L 2T3, other FST sites or from a safe home-based office

**Salary**:
$58,976- $72,640 per annum Grade 8 BU, pro-rated to hours worked

**Application Deadline**:
June 4, 2025, by 5:00 PM

**File Number**:
HFHC #19-25 - with cover letter and resume

**E-Mail**:
**Mail**:
HR, 355 Church Street, Toronto ON M5B 0B2

**Web**:
familyservicetoronto.org

**Grow with us**:
Family Service Toronto (FST) helps people face a wide variety of life challenges. For over 100 years, we have worked with individuals and families destabilized by precarious mental health and/or socioeconomic circumstances, to achieve greater resilience and stability in more just and supportive communities. We achieve this through our direct service work of intervention and prevention which includes, case management, counselling, peer support and education; knowledge building; and system-level work including social action, advocacy, community-building and working with partners to strengthen the sector.

We’re proud of our people and culture We are constantly evolving what we do and how we do it. Our work is grounded in the lived experience of the clients and the community. We celebrate diversity, equity, inclusion, and excellence. We are agile, learning and always willing to try new things.

**The Opportunity**:
Reporting to the Manager, Option’s Children Services and Community Engagement, the Community Facilitator - Nigerian Community, Healthy Families, Healthy Communities_ _conducts outreach, provides community-based workshops on issues related to family violence, develops peer support networks and trains and supports peer leaders working in specific newcomer communities.

**Responsibilities**:
**Direct Service**
- Participate in community outreach and program development
- Responsible for the recruitment of peer leaders and workshop participants for the project
- Provide mentorship, support and information to peer leaders
- Develop curriculum for educational workshops for newcomers, and facilitate workshops
- Provide information and referral to community members and participants involved
- Develop educational materials and/or provide information regarding educational materials
- Assist with translation of workshop materials
- Work independently in the community with mínimal supervision
- Ensure the regular and timely recording of data as required by the funder(s) and as part of FST policy
- Ensures that client complaints are considered, records kept, and reports generated consistently in accordance with FST policy.
- Ensures that confidentiality of client records and information is maintained and notifies Manager of any breeches as soon as detected.
- Adheres to all safety protocols of the organization and the program.
- Contributes to program development initiatives within the team and across programs.

**Supporting students and volunteers**
- Provides supervision to students and/or volunteers.
- Completes all necessary paperwork and training within the required time frames of student’s educational institutions and organization required documentation.

**Continuous Quality Improvement**
- Participate in organization, division specific and/or funder specified evaluations, outcome measures, client satisfaction surveys, collection of indicators specified by funder(s) and so on.
- Participate in team planning initiatives that are aligned with organizational strategic and operational priorities.

**External Relationships**
- Represents FST external committees and networks when required

**Training and Development**
- Participates in regular staff meetings and peer consultation sessions.
- Identify development and training needs in conjunction with manager and develop a plan to meet them.

**Working Conditions**
- Some travel is required in and around Toronto
- Requirement for flexibility in scheduling hours of work including both events and weekends and location of work

**Qualifications**:

- Post secondary education in related field or equivalent combination of education and experience over a minimum five
- year period. Foreign credentials and relevant experience will be considered
- Lived experience with the Nigerian community, as well as Excellent knowledge of the community.
- Ability to communicate orally and in written form in one of the languages of project communities
- Well-developed workshop and training skills
- Knowledge of the settlement process and related issues
- Knowledge of dynamics of abuse to women, seniors and children
- Knowledge of issues pertaining to newcomers of all ages
- Excellent working knowledge of community resources and supports
- Demonstrated commitment to principles of equity, inclusion and cultural competency
- Demonstrated experienc