Human Resources Field Manager

7 days ago


Toronto, Canada Metro Inc. Full time

**Position Title**

***Human Resources Field Manager

**Requisition ID**: 31942

**Career Group (ADSP)**

***Administrative

**Division**:Human Resources (01000177)

**Department**

***Human Resources

**Work Location**:METRO ON - 5559 DUNDAS STREET W (#A-DUND)

**Province**:Canada : Ontario

**Position Type**:Permanent

**Joining our team has its advantages**

  • Flexible schedule to promote work/life balance
  • Telecommuting in hybrid mode
  • Group insurance from the first day
  • Very competitive pension plan
  • Generous holiday policy
  • Personal day
  • Employee Assistance Program
  • Company vehicle provided
  • Free parking
  • Opportunity for professional development
  • Short Term Incentive Eligibility

**Summary**

The HR Manager is responsible for managing the Human Resources and Labour Relations functions for a designated group of stores within a geographical district. As a Business Partner, the HR Manager provides support, education, and advice to the operations team on a wide range of matters, including collective agreement interpretation and execution, policy and legislative issues.

  • There are 2 Human Resources Field Manager positions open under the Metro Banner._
  • Position location is flexible across Ontario and includes the GTA, Windsor, Ottawa, and Kingston._

**Specific Responsibilities**

  • Provide advice, coaching and communication to store operations in all areas of human resources and labour relations i.e., interpretation and implementation of company policies, procedures, legislation, and multiple collective agreements
  • Support operations with grievance and dispute resolution management, including acting as an advisor to legal counsel at arbitration hearings or other legal proceedings
  • Conduct investigations and resolve complaints regarding breaches of internal policies and laws
  • Build and maintain strong working relationships with assigned client group and business leaders to understand business needs while delivering timely labour and employment solutions
  • Analyze store-specific people needs; recommend, develop, and implement solutions
  • Support the District Manager with absence management, talent acquisition, performance management, succession planning, compensation, onboarding and offboarding
  • Participate in the development and delivery of training programs
  • Support Health & Safety and operations with accommodation requirements, modified duties and return to work meetings

**Qualifications**

  • Post Secondary education
  • 3 - 5 years of experience as an HRBP or HR generalist
  • CHRL/CHRP designation is an asset
  • Experience in a unionized environment, preferably retail
  • Experience providing advice on labour and employment matters
  • Experience with grievance management and resolution, as well as conducting investigations
  • In-depth knowledge of ESA, Labour Relations Act, Human Rights Code, OSHA and collective agreement administration; working knowledge of Health & Safety Act
  • Excellent influencing skills and ability to demonstrate sound judgement
  • Highly developed analytical, problem solving, negotiation and conflict resolution skills
  • Ability to communicate effectively with internal and external partners while building strong relationships across different organizational levels
  • Ability to maintain composure in a fast-paced work environment while managing competing priorities for a variety of stakeholders
  • Ability to objectively coach employees and management through complex situations while maintaining a commitment to handling confidential information with discretion and sensitivity
  • Ability to work independently and within a team environment
  • Ability to travel to stores within a geographical district in Ontario with occasional overnight stays

**Relationships**

  • Internal: Stores, HR, Health & Safety, Loss Prevention, Labour Relations, Legal and Operations
  • External: Customers, union representatives and various legislative bodies

IND1

LI-Hybrid

**_

Metro values, respects and leverages the differences and competences of all employees from a variety of different backgrounds. We will consider all qualified applicants for employment._**

**_ _**

**_ Only applicants that meet the qualifications will be contacted._**

**_ We respectfully request no calls or unsolicited resumes from agencies._



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