Moa/ Medical Office Assistant

**The Beaufort Family Health Society is hiring for a Medical Office Assistant at Cumberland Village Health Care,** a community-led family practice clinic located in Cumberland, BC. We have seven Nurse Practitioners, a Clinic Manager, and two full-time MOAs. As a Primary Care Network (PCN) clinic, we also have a full-time RN, part-time social worker, part-time mental health counselor and part-time dietician. We are now looking for a third MOA for five days (up to 40 hours) per week (Monday to Friday) to support our busy and growing practice.

**Qualifications**
- minimum one (1) year experience working in a healthcare office/clinic setting (MOA certificate or a combination of relevant work experience and education)
- proficiency with EMR software/scheduling software, and standard office equipment
- ability to remain calm and communicate effectively under pressure
- ability to effectively prioritize tasks and manage a multi-line phone system

**Characteristics & Attributes**
- friendly, kind, compassionate, cooperative
- dependable
- ability to take direction and willingness to learn
- excellent listening, comprehension and communication skills
- thorough and detail-oriented
- ability to take initiative and work with mínimal supervision
- proactive and solutions-oriented

**Responsibilities**

Patient Care
- schedules appointments, greets and checks-in patients and ushers patients to exam rooms
- assists new patients with registration paperwork (medical history, consent forms etc.)
- ensures patient confidentiality at all times, whether speaking to patients in person or on the phone, discussing patient care with colleagues, or accessing information.

Practitioner Support
- fulfills practitioner requests promptly
- maintains appointment schedules for all practitioners (as well as allied health providers)
- ensures exam rooms are clean, sanitized and ready for each new patient / appointment type
- stocks exam rooms with necessary supplies
- maintains inventory of supplies for medical and office equipment
- performs all other related administrative tasks as required

Communications
- reviews incoming faxes throughout the day and assigns them to the appropriate provider(s)
- fills out all patient/ practitioner forms with accuracy and attention to detail
- communicates and cooperates with other healthcare facilities as needed

Patient Charts
- creates and maintains patient charts in the EMR with accuracy and strong attention to detail
- scans and uploads patient documents into the EMR in a timely manner
- processes payments with POS system when required and completes recordkeeping with accuracy

Patient Procedures
- measures patients' vitals (Ht/Wt/BP/Urinalysis)
- prepares patient specimens according to laboratory requirements and coordinates sample pickups
- sets up exam rooms for procedures
- completes instrument sterilization, operates Autoclav and maintains log for compliance with clinic guidelines

CVHC thanks all applicants; however only shortlisted applicants will be contacted.

**Job Types**: Full-time, Permanent

Pay: $21.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- No weekends

**Experience**:

- Medical Office: 1 year (required)

**Job Types**: Full-time, Permanent

Pay: $21.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- No weekends

**Experience**:

- Medical Office: 1 year (required)

Work Location: In person

Application deadline: 2024-11-22