Medical Office Assistant

3 days ago

Cumberland, British Columbia, Canada Cumberland Village Health Care Full time $42,000 per year

Overview

The Beaufort Family Health Society is excited to invite applications for the position of Medical Office Assistant (Full-Time, Temporary Maternity Coverage) at Cumberland Village Health Care—a community-led family practice clinic located in Cumberland, BC. We are a dedicated team, which includes seven Nurse Practitioners, a Clinic Manager, and three full-time Medical Office Assistants (MOAs). As a part of the Primary Care Network (PCN), our clinic also features a full-time RN, a part-time social worker, a part-time mental health counselor, and a part-time dietitian. We are currently seeking an MOA to support our busy practice and cover a maternity leave position, with the possibility of permanent employment, pending the return of the incumbent.

Characteristics & Attributes:

  • Kind, compassionate, and friendly demeanor.
  • Reliable and dependable team player.
  • Open to direction and eager to learn.
  • Exceptional listening, comprehension, and communication skills.
  • Detail-oriented with a focus on accuracy.
  • Proactive, solutions-oriented, and able to work with minimal supervision.
  • Ability to maintain composure and communicate effectively under pressure.
  • Ability to effectively prioritize tasks and manage a multi-line phone system.
  • Skilled at addressing feedback and conflicts constructively.
  • Committed to fostering strong relationships with colleagues and providers.

Key Responsibilities:

Patient Care/Clinical Support:

  • Schedule appointments, greet and check in patients, and escort them to exam rooms.
  • Assist patients in completing necessary paperwork (medical history, consent forms, insurance documents, etc.).
  • Uphold patient confidentiality at all times.
  • Create and maintain accurate patient charts within our EMR system.
  • Scan and upload patient documents.
  • Process payments accurately using the POS system.
  • Measure and record patients' vitals (height, weight, blood pressure, urinalysis, visual acuity testing).

Practitioner Support:

  • Efficiently fulfill practitioner requests.
  • Maintain appointment schedules for all practitioners, including allied health providers.
  • Ensure exam rooms are clean, sanitized, and fully stocked for each appointment.
  • Maintain inventory of medical and office supplies.
  • Prepare patient specimens according to lab requirements and coordinate sample pickups.
  • Set up exam rooms for procedures, clean and process procedural instruments, maintain sterilization (autoclave) logs.

Communications:

  • Review incoming faxes and direct them to the appropriate provider(s).
  • Accurately complete patient/practitioner forms with attention to detail.
  • Respond to inquiries via phone and in person in a helpful and respectful manner.
  • Collaborate with other healthcare facilities as necessary.

To learn more about our clinic, please visit our website at

Beaufort Family Health Society and Cumberland Village Health Care appreciate all applicants; however, only those selected for an interview will be contacted.

Job Types: Full-time, Fixed term contract

Contract length: 10 months

Pay: From $21.00 per hour

Expected hours: 32 per week

Benefits:

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care

Work Location: In person

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