Production Coordinator

2 weeks ago

Woodbridge, Canada AWT Labels & Packaging Full time

**Production Coordinator - Envelope division**

From award winning label and packaging solutions, to printed promotional materials, to direct mail, to envelope manufacturing ASL Print FX’s goal is to enhance and protect our customers’ brand. Based in Vaughan, our company’s primary focus revolves around crafting highly embellished labels for industries such as Wine and Spirits, Health & Beauty, Food & Beverage, Promotional, and more.

**Production Coordinator**

ASL Print FX has one opening for a permanent, full-time, Production Coordinator in the Envelope division; please note this job posting is for an existing vacancy.

**Who you are**:

- Experienced in Production / Manufacturing and Customer Service with post-secondary education or diploma.
- Experienced in the envelope and/or printing industry is considered an asset.
- Proficient with Microsoft Office suite and generally comfortable with technology.
- Proactive problem solver with superior attention to detail.
- Able to achieve planned results by utilizing organization and prioritization skills, while working collaboratively with cross-functional teams.
- Excellent communicator (verbal and written skills).
- Multitasker with good time management skills.
- Able to create and review technical documentation.
- Safety-first attitude.
- Highly ethical worker.

**What ASL Print FX provides**:

- Competitive compensation
- Comprehensive group benefits
- The opportunity to learn and develop professionally with a diverse team in an inclusive organization where everyone can succeed based on merit.
- Open corporate culture anchored on integrity, teamwork, adaptability and responsibility.

**Primary responsibilities**
- Receives and processes customer orders while ensuring that recorded data is accurate and matches customer’s specifications.
- Coordinates production schedules and workflow to meet deadlines, optimize customer service and employee productivity.
- Liaises with production group, vendors, and internal departments to ensure materials, personnel and equipment are available as needed, while ensuring customer satisfaction.
- Monitors customer orders through completion, providing information on job status, pricing, customer inventory levels and delivery.
- Helps to manage shipping schedules and logistics coordination when needed.
- Produces a variety of reports, including open orders to facilitate their completion up to and including invoicing.
- Helps to establish or adjust work procedures to meet schedules.
- Proactively updates customer information in CRM software.
- Provides customers with information about available products and services.
- Defines, documents and maintains performance metrics, as well as workflow, procedures, and process requirements with the purpose of identifying areas for improvement and suggests solutions.
- Visits customers' premises if needed to obtain orders, address concerns or to better assess customer’s needs.
- Assists customers by responding to inquiries and requests.
- Other duties as assigned.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Work Location: In person

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