Intern, Operational Process Transformation

7 days ago

Markham, Canada BGIS Full time

**Location**: Remote

**Contract Dates**: May-August 2025

**Work Hours**: 37.5 hours/week, 8:30 AM to 4:00 PM

**Who are we?**

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 7,200 globally, we focus on enabling innovation through the services we deliver while actively looking for new opportunities that will encourage innovation for our clients’ businesses.

Through our shared values, we focus on building a sustainable future, diversity and belonging and providing continuous learning and development.

**About the Opportunity**

Are you passionate about innovation, technology, and redefining the learning experience with cutting-edge tools? BGIS is seeking a curious and motivated Intern to join our Operational Training Program.

Reporting to the Director of Operational Process Transformation, you will be pivotal in reimagining our training delivery by leveraging AI and advanced technology platforms.

This is a unique opportunity to lead content creation, support the development of AI-driven training programs, and contribute to making our operational training more accessible, standardized, and impactful. If you're eager to go outside the box and work in a collaborative, forward-thinking environment, this role is for you

**Key Responsibilities**
- Support revamping and redesigning BGIS Operational Training Program in collaboration with the Operational Trainer.
- Collaborate with team members and stakeholders to collect and validate information for training materials.
- Lead the creation and transformation of training content into AI-generated formats, such as quick instructional videos.
- Explore and recommend opportunities for analytics to evaluate the adoption and effectiveness of AI tools in training.
- Support revamping existing training documents and migrating to automated, AI-based platforms.
- Contribute to developing structured, standardized training offerings for seamless end-user experiences.
- Assist in creating self-sufficient, streamlined, accessible training delivery methods for internal and client operations.

**Who You Are**

We’re looking for someone enthusiastic about learning and ready to innovate. You are team-oriented, service-driven, and passionate about elevating learning experiences through technology.

**Required Skills and Attributes**
- Comfortable with AI-powered platforms and other technology tools (Microsoft Platforms, etc.).
- Strong content creation and presentation skills.
- Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint).
- Excellent verbal and written communication skills.
- Attention to detail with strong analytical abilities.
- Experience engaging with stakeholders to ensure accuracy and alignment.
- Bilingual French is an asset.

**What You Bring**
- An innovative mindset coupled with a willingness to think outside the box.
- The ability to work collaboratively in a team-driven environment and independently when needed.
- Passion for creating impactful content and improving accessibility in training programs.

**Why Join Us**

At BGIS, you’ll be part of a forward-thinking team committed to driving transformation and creating sustainable impacts. This internship allows you to work on real-world projects that improve operational processes and provide valuable learning opportunities for growth.

We can't wait to hear from you if you’re ready to take on a challenging yet rewarding role and contribute to organizational transformation using AI and modern technology.

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