Consultant, Strategic Design

Klick Consulting is seeking a high performing, high achieving and passionate **Consultant with a focus on strategic design** to join our growing team. Klick Consulting works alongside clients and their businesses to improve patient outcomes in healthcare by providing innovation and digital guidance to global clients operating across health, including pharmaceuticals, medical devices and biotech. Headquartered in Toronto, the team is made up of experts in a variety of disciplines, from business strategy to behavioral science to AI/Machine Learning.

It’s an exciting time to join Klick Consulting. Health organizations are facing an increasingly complex business landscape that’s changing at an accelerated pace. New technologies are emerging rapidly, government regulations are shifting, the face of competition is changing, and the workforce is more dynamic and empowered than ever. Klick Consulting prides itself on helping clients navigate their problems by taking them from strategy to solution, often testing our results in the market.

**Title**: Consultant, Strategic Design

**Location**: Toronto

**As a Consultant on the Klick Consulting team with a specific focus on strategic design, you will be responsible for**:

- Using user-centered research, strategic thinking, and design techniques to help clients realize business solutions to their challenges
- Leading and overseeing the creation of design artifacts
- Supporting project planning, scoping, and management of design
- Communicating work to clients and Klick Leadership
- Supporting development and delivery of strategic design work in senior client meetings
- Participating in and leading customer and expert interviews
- Communicating critical insights visually and verbally
- Collaborating with team members across a range of disciplines
- Engaging directly with a variety of clients across the health sector, ranging from privately held businesses to publicly traded multinational corporations

**Requirements**:

- 4+ years’ experience in strategic design, interdisciplinary design, design thinking or related practices (experience in a consulting environment is preferred)
- Academic experience in a related field is an asset (e.g. MBA in design strategy, Master in Design Management, Master in strategic design, Master in Biomedical Communication)
- Experience in design research through ethnography interviews, literature review or precedent research
- Expertise in leading concept ideation
- Experience in design planning through ideation workshops, test design, requirement engineering, and other relevant activities
- Experience in prototyping, service design, future thinking/foresighting
- Experience in relevant design software, e.g. Adobe Creative Suite, Sketch, Microsoft Office
- Deep domain knowledge of at least one design discipline (e.g. graphic design, industrial design, interaction design)
- A portfolio that highlights relevant expertise through approach or deliverables
- Comfortable leading and participating in co-creational ideation and design exercises
- Excellent communication skills and high level of comfort presenting ideas
- Able to travel to the United States as needed for client projects

**If you are interested in this opportunity, if possible please include a portfolio, samples or link to a personal website with relevant examples.**

**What Is Klick Consulting?**

Klick Consulting works alongside clients and their businesses to improve patient outcomes. Klick Consulting does so by providing innovation and strategic guidance to global organizations operating in life sciences including pharmaceutical, medical device and biotech. Headquartered in Toronto, the team is made up of experts in a variety of disciplines, from business strategy to behavioural science to AI/ML.

It’s an exciting time to join Klick Consulting. Healthcare organizations are facing an increasingly complex business landscape that’s changing at an accelerated pace. New technologies are emerging rapidly, the quantity of government regulations is growing, the face of competition is changing and the workforce is more dynamic and empowered than ever.
- Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities._