Tenant Services Coordinator
2 weeks ago
Join Triovest, one of the largest privately-owned Canadian commercial real estate companies as a Tenant Services Coordinator for Centre on Barton in Hamilton. In this role, you will be the primary point of contact for our clients and tenants, delivering consistent service excellence and ensuring effective communication within the Property Management team.
**KEY RESPONSIBILITIES**
- Respond to tenant inquiries and welcome on-site visitors.
- Manage the Angus Anywhere Tenant Work Order system daily and follow up on assignments to ensure timely resolutions.
- Oversee the flow of work order requests with a focus on providing exceptional service.
- Coordinate routine communications and services for tenants, ensuring seamless property operations.
- Assist in organizing building events, onboarding new tenants, and administering the Tenant and Contractor Insurance Certificate Program.
- Participate in Tenant Satisfaction Surveys and contribute to implementing action plans based on survey results.
- Manage and maintain the property’s social media accounts.
- Handle various administrative tasks, such as managing office mail, couriers, office supplies, and catering needs.
- Support the Senior Property Administrator in rent collection and other property management tasks as needed.
**QUALIFICATIONS & ATTRIBUTES**
- Post-secondary degree or equivalent work experience.
- At least two (2) years of experience in office administration.
- Experience in property management or real estate is an asset.
- Proficient in Microsoft Office Suite.
- Excellent communication and organizational skills.
- Commitment to providing exceptional service and achieving positive outcomes.
- Adaptable and able to thrive in a dynamic environment, consistently delivering results within set time frames.
- Strong team player dedicated to achieving shared goals and objectives.
- Demonstrates integrity, honesty, and respect, fostering a trust-based environment.
- Embraces inclusivity and values the diverse perspectives within the Triovest team.
**Triovest is an Equal Opportunity Employer**
At Triovest, we are committed to building a team and culture that embraces diversity as our strength. As Canada’s top private commercial real estate firm, we strive to create an inclusive workplace where everyone feels valued. Our progressive approach means we're always looking for fresh perspectives and innovative ideas. We’re committed to doing the right thing and living up to our core value of integrity by always following the law. Our Code of Conduct is designed to ensure legal compliance and to build trust with our clients and stakeholders. If you need accommodations, we are here to help—just let us know.
Join us and be part of a forward-thinking team that's shaping the future of commercial real estate.
**#LI-DNI**
- #_**_INDHP_**
**Education**: Preferred
- Bachelor's degree or better in Business Administration
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