Landlord Tenant Worker

**HOURS -**37.5 hours per week. Shifts are Monday to Friday (9:00am to 5:00pm) with one late shift (11:00am to 7:00pm) per week on a set schedule and one Saturday shift worked per month. Some flexibility in work hours may be required.

**Who We Are**

This opportunity is with our Good Shepherd** - Family Centre**

**How You Will Make an Impact**
- Remain current on relevant community resources and to develop and maintain professional relationships with individuals and organizations within the community who provide complementary services
- Liaise with community landlords and other housing providers to develop partnerships and build an inventory of rental units
- Mediate housing related matters between landlords and tenants to support housing sustainability
- Coordinate finances, lease signings, move in inspections, repairs and maintenance to prepare for new tenancy
- Work in collaboration with shelter staff, housing first programs and community partners to develop housing plans that support rapid exit from homelessness.
- Assist service users in navigating various governmental and non-governmental systems
- Support service users in building both formal and informal support networks that will assist them in maintaining housing and enhanced quality of life
- Assist in developing a plan within a brief intervention approach that decreases the likelihood of a future or recurrent housing crises including assisting with connections to other services
- Attend weekly case conference to share housing information and resources with shelter staff
- Observe all health and safety rules and work in compliance with the provisions of the occupational Health and Safety Act and its regulations

**What You'll Bring to Our Team**
- Post-secondary education in Social Service or a related field is required
- Minimum 2 years of related experience or equivalent combination of education, training and experience in Social Services or a related field
- Have demonstrated knowledge of Housing First Framework and the ability to assist service users with system navigation
- Have strong understanding of and experience working with a range of issues impacting youth, women, and families including homelessness, violence against women and children, poverty, mental illness and substance use
- Knowledge of or willingness to learn about the housing system in the City of Hamilton, the Residential Tenancies Act, Landlord and Tenant Board, and the Ontario Human Rights Code required
- Commitment to and experience working within a person-centered, trauma-informed, harm reduction and housing first framework
- Excellent interpersonal and conflict resolution skills, verbal and written communication, time management and organization, and ability to prioritize workload
- Ability to work cooperatively and collaboratively within an interdisciplinary team
- CPR certification or willingness to be certified is required
- Valid G license required
- Fluency in a 2nd language is an asset
- Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd

**What We Offer**
- Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
- Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
- Staff recognition programs along with access to self-care supports and EMPLOYEE/FAMILY ASSISTANCE PROGRAM (EAP)
- POSITIVE and ENCOURAGING atmosphere
- Make a difference and provide HOPE
- Extended Health Benefits

**Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone.**
- Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve._- Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview._