In-field Manager

2 days ago

North York, Canada Endo Networks Full time

Endo Networks is seeking a proactive and highly organized **In-Field Manager**to lead our dynamic team and to lead our dynamic team, and to oversee and manage the operations of our endcap locations. The In-Field Manager will be responsible for managing and motivating a team of Brand Ambassadors/Lead Generators to drive sales of a whole home water treatment system.

***Salary**:$60,000 - 70,000/year**:
**Key Responsibilities**:
**Scheduling**
- Create and manage monthly schedules for agents, ensuring optimal staffing levels.
- Coordinate and communicate shift changes and handle last-minute adjustments to address absences.
- Submit bi-weekly reconciliations and ensure compliance with overtime policies.

**Set-Up and Operational Support**
- Confirm agent readiness for early morning set-ups and troubleshoot on-site issues.
- Visit endcap locations on launch days, verify set-up materials, and liaise with store managers.
- Ensure materials, signage, and displays align with brand guidelines.

**Coaching & Training**
- Conduct weekly sales meetings and 1:1 coaching sessions for underperforming agents.
- Provide tailored feedback and actionable plans for skill improvement.
- Lead new hire training sessions (online and in-person), set clear expectations, and ensure readiness.

**Supplies Management**
- Perform weekly inventory checks and replenish promotional materials.
- Distribute uniforms and materials to new hires and maintain an organized inventory system.

**Payroll Management**
- Reconcile and submit payroll data bi-weekly.
- Address agent queries and ensure accurate overtime and bonus calculations.

**On-Site Visits**
- Conduct weekly site visits to observe team performance, perform mystery shops, and offer on-the-spot coaching.
- Build and maintain strong relationships with store management teams.

**Communication**
- Maintain daily communication with the team via WhatsApp to share updates, tips, and recognize achievements.
- Provide timely support for team inquiries and motivate agents to achieve sales goals.

**Requirements**:

- 1-3 years managerial experience in sales or lead generation.
- Must have a valid driver's license and reliable transportation.
- Strong leadership skills with the ability to motivate and coach team members.
- Excellent communication and interpersonal skills, with a focus on customer and team engagement.
- Ability to analyze performance metrics and implement strategies for improvement.
- Prior experience in field marketing or direct sales is an asset.
- Strong organizational skills and attention to detail.
- Flexibility to adapt to changing business demands and environments.
- Proficient in Microsoft Office Suite and CRM software.

**Benefits**

Salary Range - $60,000 - $70,000 / year

2 weeks vacation per year provided

Opportunities for professional growth and career advancement within Endo Networks.

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