Service Center Operations Manager

**_Ensuring Chart’s Success _**:
Howden is a global engineering business who focuses on providing clients with industrial products that help multiple sectors improve their everyday processes. Howden’s core focus is on providing quality solutions for air and gas handling and has over a century of experience in doing so. Howden North America has acquired Compressor Products Internation (CPI) Service Centers in Canada, and they are now named, CPI by Howden.

For the Service Center in Edmonton (AB), Howden Canada is currently seeking for an **Operations Manager** to join our local team.

The main responsibilities will be to oversees the daily planning, implementation and maintenance of the manufacturing equipment and service activities on-site to meet customer and business expectations. You will ensure the effective use of materials, equipment and personnel in producing quality products at minimum costs. And you will be responsible for the deployment of the continuous improvement culture at the organization to deliver on customer and business demands

**_ What Your Day-to-Day Activities Will Be _**:

- Ensure a health and safety environment at the Service Center (entire site) by working intensively with the team to implement Howden HSE procedures and standards.
- Oversee the daily management of the rebuild and manufacturing projects to meet internal and external customer specifications and Aftermarket requirements.
- Responsible for Proposals related to the Service Center including parts and rebuilds making sure they are delivered on time to the customers as well as contains the required scope of supply.
- Responsible for supporting business development opportunities into new markets that match business objectives.
- Ensure that appropriate reporting, financial, operational controls and KPI’s are in place to measure and protect business interests and to provide notice of the need for redirection.
- Effectively communicates with staff and upholds compliance on overall company policies, procedures, business issues and with Aftermarket team regarding project deliverables and issues, customer requirements, specifications, and product development.
- Act as contractual “middleman” between company associates and customers, ensuring timely review and approval / reconciliation of variations.
- Manage inventory to meet anticipated ordering needs of customers; and meet inventory level adjustment requirements as directed.
- Actively develop talent within your department and work directly with HR on employee relations.

**_ Your Education Should Be _**:
Bachelor’s degree in business, engineering or equivalent experience

**_ Your Physical Work Environment Will Require _**:

- Hands on experience implementing continuous improvement processes.
- Knowledge of manufacturing performance indicators such as productivity, utilization, and efficiency
- Understanding of manufacturing operations including production principles (capacity planning and plant loading), inventory management, quality systems, and purchasing functions.
- Basic understanding of financial principles.
- Ability to create and maintain strong working relationships with employees.
- Strong interpersonal skills - active listener, clear and concise communicator (both oral and written).
- Motivational leader and effective manager.
- Ability to organize and manage multiple projects and people simultaneously.
- Knowledge of ERP/MRP systems.

**_ Your Professional Experience Should Be _**:

- 3 years of management experience in a business, manufacturing, and/or assembly environment.
- Experience as a plant manager with P&L responsibility.

**_ Chart is an equal opportunity employer..._**:
Howden Canada is committed to providing equal employment opportunity for all current and prospective employees, as well as to promoting a culture of inclusion and respect for everyone. We celebrate the innovation that diversity creates in the work environment, and we recognize that each employee brings their own unique capabilities, experiences, and perspectives to the organization. It is this diversity that adds value to our teams, as well as to our stakeholders.

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