Operations Manager North America

**Are you our Operations Manager North America**: Imagine spending your working days in a company that breathes creativity. One that goes **all out** to bring to life the **artistic ideas of event & entertainment professionals worldwide**. An international group with headquarters in Belgium that still feels like a family. With ShowTex fully expanding in North America, with offices in Montreal and New York, expanding to Toronto and Las Vegas, we are excited to welcome you to be part of our Canadian Team. **_Welcome to ShowTex _** **LET US INTRODUCE OURSELVES**: Do you know those drapes that define a theatre? Or the scenic fabrics that create a mood on stage? That's what we do and so much more. Event decoration, trade show displays, fabric reveal systems ? Yup, that too. As a **worldwide leader** in inventing, producing and installing highly innovative, **flame-retardant têxtiles and suspension systems**, we gladly spend our days tackling the most creative challenges in **set building, stage and stand design.** You can find ShowTex offices in **Europe, the Middle East, North America, South Africa, Asia and Australia**, but your home base is located in **Montréal, Canada.** **NOW HERE'S YOUR DREAM JOB**: **AND YOU? ARE YOU OUR OPERATIONS COORDINATOR?** As our Operations Coordinator you will be responsible for overseeing, coordinating and supporting the operational departments In US & Canada to ensure the smooth functioning of the company's activities in the North American Market. **Your main tasks?** - **Operations Management**: Oversee day-to-day operations, including transport, warehouse, workshop and installation. - **Leadership**: Manage and mentor the operations team, set key performance indicators (KPIs), and monitor performance to ensure objectives are met. - **Process Optimization**: Identify and implement improvements in operational processes to increase efficiency and control costs. - **Inventory Management**: Maintain optimal inventory levels, advise purchasing needs, and ensure product availability aligns with demand forecasts. - **Budget **Management: Assist in developing and adhering to operational budgets. - **Reporting**: Prepare and present regular operational reports to the management, offering insights and recommendations for continuous improvement. - **Project support**: Assist with the planning, execution, and coordination of company projects, working closely with sales & project managers to ensure resources are allocated effectively and timelines are met. Provide operational input and support during all phases of project execution, from initiation to completion. - **Communication**: Serve as the key point of contact for operational communications, ensuring timely and accurate information flows between internal teams, external partners, and stakeholders. Coordinate all communications related to operations. **CURIOUS HOW WE SEE YOU?**: **TRAINING AND EXPERIENCE** You have experience in operations management, ideally within the Entertainment production or têxtile industry, but this is not a requirement. Leadership and coordination experience are essential, with the ability to mentor and manage teams effectively. The role requires strong organizational, problem-solving, and communication skills, as well as the ability to coordinate communication across multiple teams and external partners. You can work well under pressure, manage multiple tasks simultaneously, and are willing to travel as required. Your communication skills allow you to speak and write English fluently, ensuring smooth collaboration with both clients and colleagues. **PERSONALITY AND SKILLS** - Natural leader - Always maintains an optimistic and hands-on mentality, even in stressful situations. - Able to autonomously organize and coordinate a project, meeting the deadline set - Good budget control skills and capable of accurate administrative work - Driven, eager to learn and ready to pass on knowledge **WHAT’S IN IT FOR YOU?**: **ShowTex** is not just an ordinary company. We never say "impossible" and will always team up to find the best solution to just do it. This mindset has kept us at the top of a very competitive industry for over 40 years. And what about you? You can help to shape this unique story by becoming part of a **motivated and growing team** at the center of the action. But there's more: How about **flexibility & a healthy work/life balance**, having plenty of room for personal growth, training opportunities, travelling and a competitive compensation with attractive extras. Sounds good, right? The cherry on the pie? Without a doubt the **creative industry** we’re in and the **amazing group of people **you’ll soon call your colleagues. **CONVINCED YOU’RE THE PERFECT FIT FOR THE JOB? LET’S TALK** We can’t wait to hear from you