Solutions Manager

In the role of **Solutions Manager**, you will collaborate across the business to find solutions and alternatives to business challenges (including global opportunities). Seek out systems and operational solutions that can be leveraged to meet business requirements. Engage the business client early and effectively build solid cross-functional relationships with impacted stakeholders as key business direction is determined. Create and maintain documentation to support proposed solutions. Serve as key stakeholder for partner and/or business team related projects. Communicate updates and progress to all stakeholders.

This position follows a Hybrid schedule with two in-office days per week at our Cambridge, Ontario location.

**Key Responsibilities/What you will do**:

- Identify opportunities to enhance technical systems, operational processes to support partner and business needs.
- Translate and align client and market requirements to current scalable capabilities where possible.
- Develop expertise around current platform systems to explain the benefit, dependencies, and impacts of change projects.
- Clearly document and maintain current and proposed technical and business solutions for a wide range of audiences (clients, system users, business team, etc.)
- Evaluate a solution’s complexity, scalability and business impact to support prioritization and alignment with strategic plans.
- Explain and present technical and operational business solutions to a wide range of internal and external stakeholders.
- Accountable for gathering, analyzing, translating, and documenting partner and project requirements.
- Able to clearly and concisely communicate project requirements to drive successful execution.
- Collaborate with marketing analysts to ensure proper data elements are being documented for partner requirements.

**What you will bring**
- Bachelor’s degree in business or related field or equivalent combination of education and experience
- Minimum Five (5) years of experience with demonstrated success in managing projects that cross multiple lines of business and/or clients.
- Experience driving change to platform systems and business processes.
- Strong communicator (both oral and written)
- Database querying (e.g.: SQL) or reporting tools (e.g. Tableau, Power BI) to analyze and present data.
- Experience with implementing API integrations preferred.
- Project Management skills with experience in Agile or Scrum methodologies.
- Experience with Project Management tools like JIRA or MS Project to streamline workflow and team collaboration.
- Proficiency in using SOAP UI or Postman to test, validate and document APIs for seamless integration of technical solutions.
- Stakeholder management expertise. Proven ability to balance conflicting priorities and manage expectations of diverse stakeholders across functional areas.
- Experience in using Salesforce, NetSuite, or similar Customer Relationship Management platform a plus.

**What we offer**
Our employees play an integral part in our success as a business. We appreciate that each of our employees are unique and have unique needs, ambitions and we enjoy being a part of their journey.

We are there to empower and encourage you with your personal and professional development ensuring that you take control by offering a large variety of courses and targeted development programs. All that in a global environment where international mobility and career progression are encouraged. Caring for your health and wellbeing is key priority for us. This is why we build Work Well programs to providing you with peace of mind and give the flexibility in planning and arranging for a better work-life balance.

63175 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
Join us. Let's care for tomorrow.

**Job Level**:

- Professional

**Location**:

- Cambridge, ON, CA, N3C 4N6

**Area of Expertise**:

- Operations

**Unit**:

- Allianz Partners

**Employing Entity**:

- Allianz Partners Canada

**Job Type**:

- Full-Time

**Remote Job**:

- Hybrid working

**Employment Type**:

- Permanent

**ID**:

- 63175

**Position Cluster**:

- Non-Executive