Leasing Consultant

**About GWL Realty Advisors**:
GWLRA is a leader in both the commercial and multi-residential real estate industries. Driven by our values of Integrity, Ambition, Creativity, and Empathy, our vision is to be a sustainable company known for exceptional real estate management, trusted advice, and outstanding service by consistently fulfilling our mission to deliver strong, long-term results for our clients.

**RESPONSIBILITIES***:
**Marketing + Leasing***:

- Conducts viewings of the property and suites with prospective residents
- Sells specific property benefits to prospective residents in order to obtain a commitment to rental
- Negotiates leases to achieve optimum value
- Inspects upcoming suite availabilities prior to showing to potential residents
- Informs the Community Manager of any deficiencies or problems noted in the building or on the property that require attention
- Conducts monthly market surveys and provide the information to Head Office
- Carries out other duties and/or procedures related to marketing as assigned

**Administration + Reporting***:

- Review, complete and maintain Availability Report and Traffic report
- Registers all prospective residents using a Guest Registration Card
- Collects and completes all pertinent information on the Application Form and forwards to the Property Manager for approval
- Completes background checks, order credit checks, completes and executes the signing of all leases, schedules, assignments, and addendum forms
- Provides move-in package to new residents at time of lease signing; provides a full orientation when possible
- Assists with coordination of moving elevator reservations for move-ins and outs with the Community Manager for new and current residents
- Assists with completion of incoming and outgoing suite inspections and documents as required
- Carries out other duties and/or procedures related to rental and administration of suites as assigned

**Customer Service***:

- Handles all telephone and walk-in inquiries from prospective residents professionally and courteously
- Follows up with prospects Promote a strong sense of community
- Respond and action tenant complaints and concerns
- Assist in booking appointments with our contractors to ensure they completed the required work
- Ensure resident satisfaction and external contractors are compliant to work order requests
- Follow-up with residents after maintenance work, to ensure job completion and tenant satisfaction

**QUALIFICATIONS***:

- 1+ year of sales or customer service experience
- Property Management experience an asset
- Intermediate level knowledge of Yardi and MS Office (Word, Excel, and PowerPoint)
- Must possess exceptional communication and interpersonal relationship skills
- Strong attention to detail and problem-solving is required
- Must be a self-starter with high degree of initiative, creativity, collaboration, and flexibility
- Have a thorough understanding of competing properties and current market conditions
- Bachelor’s Degree is preferred

**What we Offer**:

- 3 Weeks of Vacation per year
- 3 Paid Personal Days per year
- Up to $2,000 annual Education Allowance
- Up to $5,000 annual Mental Health Coverage, plus other comprehensive benefits and savings programs
- Up to $400 to use towards wellness annually to help support your financial, physical, and mental wellness

**Our Business***:
Learn more about our commercial and residential businesses, our values, and careers at GWLRA.

**Our Commitment to Diversity***:
GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.