Client Services Coordinator

2 weeks ago


Victoria, Canada Lifemark Health Group Full time

**Client Services Coordinator - Victoria, BC (Full time)**
- Medical Office or Legal Assistant training is an asset._

As a **Client Services Coordinator** you are the first point of contact for the company. You are passionate about your work and perform with a high level of energy, reliability and pride. You are an outgoing individual with multi-tasking capabilities and your administrative work is thorough, organized and detail oriented. You have strong computer skills including knowledge of MS Word, Excel and Database use. You have excellent verbal and written communication skills and your work experience demonstrates success in providing service and strong administrative support.

**Your responsibilities include**:

- Case coordination & triage.
- Book, confirm and maintain service schedules using the administrative database.
- Send consultants medical or other files necessary for the completion of the service.
- Receive and direct examinees and assist them with forms completion where necessary.
- Create assessment files, receive and file case documentation, and ensuring the appropriate service is being provided
- Distribute incoming mail and post outgoing mail daily.
- Receive and transfer incoming calls.
- Coordinate courier deliveries and pickups.
- Order and maintain office supplies.
- Maintain accurate records of postage meter, fax machine and copier usage.
- Word process a variety of documents, forms, and report data as required.
- Provide administrative and clerical support to consultants, management and staff.
- Develop and foster Client and Assessor relationships.
- Assist with transcription of reports, invoicing, vouchering, and other report production activities as required



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