Service Advisor
5 days ago
Northern Honda is looking for an **Service Advisor**
The Service Consultant is responsible for guiding the customer through the maintenance scheduling process and repair of their vehicle. Our company is looking for a customer centric individual who is passionate about building relationship with our customers.
**Job Duties**:
- Work with customers to understand their needs.
- Work with customers to answer questions or concerns.
- Ensure that customer vehicles are adequately cared for and keep the customer updated on the progress of their repairs.
- Complete a follow up to ensure that customers have no additional questions about the repair of their vehicle.
- Additional duties assigned.
- Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
- Excellent listening skills.
- Ability to problem solve and high attention to detail.
- Loves a fast pace environment.
- Computer skills and understanding of technology.
- Experience with Serti software considered an asset.
**Why Work for Northern Honda**:
- Won Honda Canada’s Green Dealer Gold Award
- The dealership is on course towards achieving zero net energy use and becoming more environmentally conscious. The Honda Green Dealer program extends well beyond fuel-efficient vehicles, and is designed to help plot a course in reducing the environmental impact of all operations.
- Winner of the Honda Driving Excellence Award 2017-2021 -The award is based on a wholistic approach to every aspect of the dealership including brand excellence, parts, service, sales, fixed operations, customer satisfaction industry training and more.
- Locally owned and built on family values
- Positive/Team oriented environment
- Potential for internal growth
Go to our website to see more about our company and the many reasons why you will want to work for us
We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest
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