Disability Services Team Lead

1 week ago

Lethbridge, Canada Sapphire Care Full time

Sapphire Care is currently seeking a skilled and qualified **Team Leader**. This leadership position oversees a team of approximately 15 frontline staff delivering complex support services to individuals with disabilities. This role combines main supervisory functions with some direct support/service responsibilities.

The **day-to-day roles and responsibilities** of the Team Lead are as follows:

- Train new hires by showing them how to perform tasks and orienting them to the company culture and work environment
- Complete Monthly and Quarterly Reports using data and observations obtained from staff.
- Oversee, delegate and participate in all aspects of running the household and the support programs in place
- Monitor team performance and report on metrics
- Discover training needs for existing staff and provide coaching
- Create monthly schedules with the person served according to their needs, interests, hobbies, and talents.
- Comprehensively understand the person served ISP and BSP to develop service delivery strategies that would best meet the needs of the individual.
- Advocate for the person served and provide and facilitate access to several employment, advocacy, and recreation services.
- Work directly with the person served as needed.
- Report to the Program Manager and the Program Director in fulfilling of deliverables
- Be able to work alone and in a team
- Develop a positive and effective relationship with staff and Individuals we support
- Train and supervise the team according to Sapphire Care policies and procedures
- Have an in-depth knowledge of the policies and procedures of Sapphire Care
- Work closely with the Program Coordinator and other Team Leads to uphold agency standards and personal rights.
- Be flexible to work various shifts, including evenings and weekends as required.

**Required qualifications include**:

- A minimum of 3 years experience in leadership or supervisory roles in disability services
- Excellent communication and leadership skills
- Proficient computer skills, especially MS Excel
- Formal postsecondary education
- The following training is preferred:

- Abuse prevention training
- Therapeutic Crisis Intervention (TCI) or Nonviolent Crisis Intervention (NVCI)
- Crisis Prevention Institute (CPI) training
- Abuse Prevention Response Protocol (APRP) training
- Trauma Informed Care (TIC) training
- Medication Administration training
- Mental Health First Aid
- Food Safety training and certification
- Trauma-informed care training
- FASD training
- Must have a reliable car with personal liability insurance with a minimum coverage of two million ($2,000,000.00) and SEF44 Protection Endorsement

Sapphire Care recognizes the diversity within the communities and persons we serve and ensures that our programs, services, facilities, and employment processes are inclusive to all people. As a result of our commitment to support the equal representation of Indigenous peoples in service delivery, we strongly encourage all persons of Indigenous origin or heritage to apply.

**Job Type**: Part-time

**Benefits**:

- Casual dress
- Flexible schedule
- On-site parking

Flexible language requirement:

- French not required

**Education**:

- Bachelor's Degree (required)

Work Location: In person

  • Js2910 - Weekend Staffed Residence Disability

    6 days ago

    Lethbridge, Canada SASH Disability Support Services Full time

    Date: September 23, 2024 - Position Id#: JS2910 - Posting: Community Disability Service Worker - Location: Lethbridge - Hours: Saturday & Sunday 1000-2200 - Start Date: ASAP - Classification: CDSW - Summary: This position will be supporting 3 individuals in their home. Medically complex support is also required. Supports include assistance with daily living...

  • Outreach Disability Support Workers

    6 days ago

    Lethbridge, Canada SASH Disability Support Services Full time

    Date: December 31, 2024 - Position Id# Casual Outreach (4) - Posting: Casual - Location: Lethbridge - Start Date: ASAP - Hours: We are looking for casual workers to work these hours: Monday to Friday 9am-4pm Monday to Friday 1pm-4pm Wednesday 1pm-6:30pm Tuesday, Wednesday and Friday 8:30am-4:30pm - Classification: CDSW - Summary: Providing supports to...

  • Outreach Disability Support Worker

    6 days ago

    Lethbridge, Canada SASH Disability Support Services Full time

    Date: August 13, 2025 Position Id# SHVF- Outreach Posting: Part Time (6 Hours/week) Location: Lethbridge Start Date: August 25, 2025 Hours: Monday, Wednesday, Friday 0930-1130 Classification: CDSW Summary: - Working 6 hours per week with a female individual in her home. Supports include assisting with bathing routine, hygiene care, emotional support,...

  • Casual Outreach Disability Support Worker

    4 days ago

    Lethbridge, Canada SASH Disability Support Services Full time

    Experience working with individuals with developmental disabilities. - Date: December 6, 2024 - Position Id# Casual Outreach - Posting: Casual - Location: Lethbridge - Start Date: ASAP - Hours: We are looking for casual workers to work some shifts in these hours: - Monday to Friday 9am-4pm - Classification: CDSW - Summary: Providing supports to individuals...

  • Casual Outreach Disability Support Worker

    7 days ago

    Lethbridge, Canada SASH Disability Support Services Full time

    Experience working with individuals with developmental disabilities. - Date: October 7, 2024 - Position Id# Casual Outreach (5) - Posting: Casual - Location: Lethbridge - Start Date: ASAP - Hours: We are looking for casual workers to work some shifts in these hours: - Monday to Friday 9am-4pm - Monday to Friday 1pm-4pm - Monday to Friday 3pm - 7pm &...

  • Staffed Residence Disability Support Worker

    1 week ago

    Lethbridge, Canada SASH Disability Support Services Full time

    **Date: November 29, 2024**: - Position Id# PL86 - Staff Residence - Posting: Part-Time - Location: Lethbridge - Start Date: December 13, 2024 - Hours: Friday 2300- Sunday 2300 including STATS attached to the weekend. Every other weekend - Classification: CDSW - Summary: Looking for a friendly, outgoing and fun person to add to the team. Staff will support...

  • Js1128 - Staffed Residence Disability Support

    7 days ago

    Lethbridge, Canada SASH Disability Support Services Full time

    **Date: September 18, 2024**: - Position Id# JS1128 - Staffed Residence - Posting: Part-Time (25 Hours/Week) - Location: Lethbridge - Start Date: October 7, 2024 - Hours: Monday - Friday 1100 -1600 (Excluding STAT Holidays) - Classification: CDSW - Summary: - Qualifications: Diploma in Rehabilitation and/or related education (preferred). Experience...

  • Pl1510 - Staffed Residence Disability Support

    6 days ago

    Lethbridge, Canada SASH Disability Support Services Full time

    Date: October 8, 2024 - Position Id# PL1510 - Staffed Residence - Evenings - Posting: Part-Time (32.5 Hours/Week) - Location: Lethbridge - Start Date: ASAP - Hours: Monday to Friday, 1500-2130 - Classification: CDSW - Summary: This position supports three males in their home. This shift is very busy and works collaboratively with co-staff on shift. In...

  • Pl1510 - Staffed Residence Community Disability

    2 weeks ago

    Lethbridge, Canada SASH Disability Support Services Full time

    Date: October 1, 2024 - Position Id# PL1510 - Staffed Residence Split - Posting: Full-Time (37.5 Hours/Week) - Location: Lethbridge - Start Date: ASAP - Hours: Monday to Friday 0700-0930 / 1600-2100 - Classification: CDSW - Summary: This position supports three males in their home. This shift is very busy and works collaboratively with co-staff on shift. In...

  • Staffed Residence Disability Support Worker

    1 week ago

    Lethbridge, Canada SASH Disability Support Services Full time

    Date: January 24, 2025 - Position Id# JS1832 -Staff Residence - Posting: Part-Time - Location: Lethbridge - Start Date: March 2, 2025 - Hours: Live in Weekends E/O Weekend Friday 1530 - Monday 0900 (Including Stats) - Classification: CDSW - Summary: - Qualifications: Diploma in Rehabilitation and/or related education (preferred). Experience working with...