Operations Staff Sergeant

1 day ago

Edmonton, Canada West Edmonton Mall Full time

**Key Objective(s)**:
The Operations Staff Sergeant is responsible for conducting administrative and command duties associated to the Security patrol staff and operations of the department and acting in a leadership and mentorship role within the Security department of West Edmonton Mall.

**Primary Responsibilities**:

- Monitoring and adjusting, as necessary, staffing levels and deployment for patrol staff day to day operations and special event operations through schedule development and implementation.
- Ensuring that all administrative and operational practices of patrol personnel meet the criteria outlined in all applicable policies and procedures, are consistently applied within all squads and meet the goals and objectives of West Edmonton Mall and the Security department.
- Actively supervising and providing guidance and coaching and mentorship to the Sergeants and Agents of the Security department and acting as a point of contact for any Security staff concerns or dispute resolutions under the direction of the Operations Manager and Director of Security.
- Conducting and supervising the field Security Agent training.
- Supervising and signing off on all operations daily and weekly checklists.
- Conducting performance management of Sergeants and Security Agents.
- Identifying equipment requirements and ensuring adequate stocks are maintained to deploy fully equipped Security Agents.
- Working closely with the Operations Manager and Director of Security on various tasks, assignments, and projects.
- Performing the uniformed duties of a Security Squad Sergeant when required.
- Acting as a Bylaw Administrator with duties and responsibilities pertaining to the City of Edmonton bylaw enforcement.
- Coordinating and scheduling any course re-certifications and/or outsourced training courses for all Security department team members
- Acting as a trainer when needed for in-house training.
- Other duties as required.

**Desired Qualifications**:

- Must possess either a law enforcement/security diploma, a criminology degree, previous police experience or five (5) years related security experience.
- Previous supervisory experience and the proven ability to act as a mentor in the workplace.
- Must have a current _Security Services and Investigation Act_ (SSIA) License.
- Certified in CPR and First Aid, has a valid class 5 driver’s license and a valid ProServe certification.
- Formal coaching and leadership training are assets.
- Must be of good character and be one who acts in a lawful and ethical manner.
- Must be able to physically preform the duties of a Security Squad Sergeant.
- Must have excellent communication skills that include; speaking, writing, reading and comprehension of the English language.

**Terms of Employment**:

- This is a full-time position that requires flexible availability.
- This position qualifies for our 4-day workweek program.
- Must be able to pass a basic security clearance.

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Work Location: In person

  • Communications and Special Projects Staff Sergeant

    3 days ago

    Edmonton, Canada West Edmonton Mall Full time

    Reporting to the Operations Manager, the Communications and Special Projects Staff Sergeant is responsible for the direction and supervision of Communications Agents and the practices and procedures conducted in the Communications Centre. Additionally, the Communications and Special Projects Staff Sergeant will be responsible for technical and electronic...

  • Dispatcher

    1 week ago

    Edmonton, Canada University of Alberta Full time

    **Department** Vice-President Facilities & Operations - University of Alberta Protective Services **Salary range** $54,764.33 to $73,940.15 **Hours per week** 40 **Grade** 7 **Posted date** October 25, 2024 **Closing date** November 1, 2024 **Position Type** Full Time - Operating Funded **Description**: This position is a part of the Non-Academic...

  • Security Agent, Building Patrol Officer

    1 week ago

    Edmonton, Canada NAIT Full time

    NAIT Protective Services is recruiting for one (1) full-time Security Agent (classified as a Building Patrol Officer). The Security Agent will work alongside the Peace Officer Sergeants, Peace Officers, and Communications Officers (Dispatchers) to create a safe and secure environment for the NAIT community. NAIT’s Security Agents report to the Peace...

  • Security Agent(S), Building Patrol Officer(S)

    3 days ago

    Edmonton, Canada NAIT Full time

    **Please Note: This posting will be used to fill two positions.** **One position will be based at our Main Campus, and one position may be based at our Patricia Campus or Souch Campus.** NAIT Protective Services is recruiting two full-time Security Agents (classified as a Building Patrol Officer). The Security Agents will work alongside the Peace Officer...

  • Security Agent

    3 weeks ago

    Edmonton, Canada The University of Alberta Full time

    This competition will be used to fill two positions. This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status. This position is a part of the...

  • Security Agent

    3 weeks ago

    Edmonton, Canada The University of Alberta Full time

    This competition will be used to fill two positions. This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status. This position is a part of the Non-Academic...

  • Security Agent

    16 hours ago

    Edmonton, Alberta, Canada University of Alberta Careers Full time

    This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.This position is a part of the Non-Academic Staff Association (NASA).This position has a term...

  • Security Agent

    1 day ago

    Edmonton, Canada NAIT Full time

    NAIT Protective Services is recruiting for one fulltime Security Agent (classified as Building Patrol Officers). The Security Agent will work alongside the Sergeants, Peace Officers, and Communications Officers (Dispatchers) to create a safe and secure environment for the NAIT community. The Security Agent will report to the Peace Officer Sergeant, and work...

  • Security Agent

    20 hours ago

    Edmonton, Alberta, Canada University of Alberta Careers Full time

    This competition will be used to fill two positions.This competition is open to all applicants however; internal candidates and applicants who were former employees of the University of Alberta will be given priority consideration before external candidates. Please log in to verify your internal candidate status.This position is a part of the Non-Academic...

  • Security Agent

    3 days ago

    Edmonton, Canada NAIT Full time

    NAIT Protective Services is recruiting for the position of full time Security Agent (classified as Building Patrol Officer). The Security Agents will work alongside the Sergeants, Peace Officers, and Communications Officers (Dispatchers) to create a safe and secure environment for the NAIT community. The Security Agent will report to the Peace Officer...