Data Center

**Job Summary**

Perform all required tasks being the “hands and eyes” and “cabling technician” within the data center. Execute physical activities as defined on the data center floor.

**Primary Tasks**

Installation and Removal of IT equipment
- Physical power down of equipment
- Install and remove servers, switches, cabling, etc in the data center
- Dispose of all packing material and waste appropriately
- Execute tickets to add or remove equipment from the data center within SLA timelines
- Move equipment, racks, devices, and materials between physical locations in the same data center

**Device Validation**
- Visual inspection of devices as requested
- Serial number validation
- Device Inventory capabilities and physical comparison to inventory lists

**Basic troubleshooting and repair of IT equipment failures**
- Power on/power off devices
- Relay LCD readouts
- Reset Remote Management connection ID’s and Passwords
- Reseat cables
- General Troubleshooting and visual verification to assist remote troubleshooting efforts
- Test and troubleshoot problems
- Check power connections
- Provide feedback on console display (e.g. stop errors, blue screen, etc.)
- Install and connect crash cart
- Attend conference calls for troubleshooting and recovery of client environments related to a reported client impacting incident

**Cable Installation and Planning**
- Physical installation and removal of patch cabling, and cabling components, and related material
- Removal of unused cable and cable components from racks, conduits and data center subfloor
- Connect communication copper and fiber cables between installed IT equipment
- Cross connect \ Bix Wall skillset a must
- Ensure that all links and communication cables have been tested, labeled, connected, and documented according to client standards
- Test all cables prior to installation and cable pathways end to end before and after installation to standards
- Identify unused system connections and any occupied ports

**Cable troubleshooting and repair**
- Troubleshoot and repair system connections as needed
- Ability to use OTDR Test equipment or other. (I.E Meters, laser pointers, etc)
- Test all types of cables - Copper, fiber (MM/SM), dark fiber, DWDM, MPO, etc.
- Replace cables
- Check network connections
- Trace cables
- Clean and polish fiber ends

**Skills and Qualifications**
- At least 2 years physical onsite Data Center experience supporting the Data Center equipment and/or infrastructure (Power, Space, Cooling, Equipment and Cabling)
- Cabling Experience - required
- Knowledge of basic electrical requirements and conversions (i.e. Kilowatts, Amps, phases, etc.)
- Experience working in a Structured ITIL and or ISO environment utilizing Problem, Change, and Incident disciplines
- ServiceNow experience an asset
- Change Management experience an asset
- Quickly learn, adapt, and retain Data Center and Client specific information
- Great team work capabilities
- Ability to work multiple projects simultaneously
- Scheduling flexibility to complete assigned migrations/projects
- Excellent communication and written skills
- Ability to lift 50 lbs
- Capability to spend extended duration standing or walking or kneeling
- Any Technical Certifications
- Security clearance is required to be obtained if working in cleared areas
- Effectively engage vendors, system administrators, and network personnel to resolve issues timely and efficiently.
- Escalate issues and problems according to documented standard operating procedures.

**Job Type**: 1 year contract, Evening shifts with occasional day time work involved. Weekends as required

**Experience**:

- Physical Onsite Data Centre: 2 years

**Job Type**: Fixed term contract

Schedule:

- Evening shift
- Weekend availability