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Data Quality Lead

2 weeks ago

Barrie, Ontario, Canada Royal Victoria Regional Health Centre Full time

Job Summary & Requirements
The Infection Prevention and Control team works to reduce the risk of infection and minimize infection transmission within the facility. They provide ongoing expertise, consultation, surveillance, education, research and evaluation of infection prevention and control processes and procedures to departments and programs. The team actively collaborates with frontline staff, managers, ancillary support staff, volunteers, medical staff, and external partners in the above capacity. The Data Quality Lead in this department will be responsible for collecting and submitting reliable data that can be used for submission as part of Ministry reporting requirements, to identify opportunities for clinical quality improvement, and other special projects as may be identified. You will present these findings to relevant groups or meetings, and work with Interprofessional teams in various capacities to optimize patient care.

Education:

  • Diploma or degree in a health-related field
  • Health professional: regulated or diploma trained

Experience:

  • Healthcare professional with knowledge, experience and expertise working with patients in acute care setting
  • Minimum of three (3) years' experience working with patients in an acute care setting.
  • Advanced computer experience required – familiarity and comfort with MS Office products is essential (Word and Excel – required; PowerPoint and Access – preferred).
  • Strong working knowledge and understanding of patient information systems (i.e. Meditech) and SharePoint
  • Experience with collection, tracking and submission of data

Competencies:

  • Ability to work independently and in collaboration with the interprofessional team to identify areas for quality improvement and improvements to patient and family centered care
  • Excellent communication skills and demonstrated ability to communicate effectively with patients, families and colleagues
  • Excellent interpersonal, decision-making and customer service skills
  • Demonstrated ability in building and maintaining relationships.
  • Demonstrated sensitivity and responsiveness to diverse patient populations.
  • Ability to exercise discretion and confidentiality.
  • Proven organizational skills.
  • Project management skills.
  • Planning skills.
  • Change management expertise.
  • Problem-solving skills with the ability to negotiate the resolution of conflicts.
  • Comfortable using virtual (Microsoft Teams), electronic and personal communication platforms.
  • Knowledge of continuum of care for patients in a surgical setting.
  • Knowledge of best practices and care pathways for patients undergoing surgical procedures.
  • Advanced computer experience required – familiarity and comfort with MS Office products is essential (Word and Excel – required; PowerPoint and Access – preferred)
  • Working knowledge and understanding of patient information systems (i.e. Meditech).
  • Quality improvement or patient safety knowledge and experience preferred.
  • Statistical analysis skills preferred
  • Experience developing educational material and delivering presentations.
  • Comfortable contacting patients and families regarding their surgical procedures.

Responsibilities:

  • Uses appropriate mechanisms to locate and access current and relevant information about the patient's care in the electronic health record.
  • Responsible for navigating the patient's electronic record and relevant clinical data. Identify trends and areas for improvement.
  • Engage interprofessional team in quality improvement initiatives.
  • Develop, monitor and evaluate quality improvement initiatives.
  • Collaborate with IPAC team, leaders, and others to maximize performance and outcomes for patients.

Data Collection and Reporting

  • Documents and maintains accurate records to support ongoing evaluation of patient and program outcomes.
  • Facilitates and/or supports the collection of patient-level administrative and patient-reported outcome data, including patient outcome measures and additional mandatory reporting requirements, as needed.
  • Submits data reporting related to patients as required.

Education and Interprofessional Effectiveness

  • Works in close collaboration with all members of the interprofessional healthcare team to facilitate a team-based approach to patient care.
  • Develops professional relationships with healthcare team members.
  • Seeks and maintains current information about available resources for patients and families, in both the acute care setting and community.
  • Assists in promoting and sustaining continuous quality improvement initiatives to drive change.
  • Communicates regularly with healthcare team to collaboratively improve data and quality processes.