Manager, Cuso Iga Governance

**Job Summary**

**What is the opportunity?**

Manager, IGA CUSO Governance is primarily responsible for (1) oversight on intragroup engagements for RBC CUSO; (2) ensuring that the governance related to RBC outsourcing arrangements (Internal Standards & Regulatory Requirements) is respected; (3) ensuring the effective monitoring of all RBC US CUSO outsourcing arrangements; and (4) supporting the development, implementation, and management of supplier relationships in order to help manage risks and regulatory compliance of RBCUS CUSO’ IGA relationships. The Manager, IGA CUSO Governance acts primarily as a consultant to the business leaders to monitor supplier performance and close gaps and ensure compliance with the supplier management program. The Manager will work in a global team environment and with various RBC US CUSO stakeholders throughout the supplier management lifecycle to ensure compliance of the Intragroup supplier services within the RBC Framework, corporate policies and regulatory requirements (global and local).

**What will you do?**
- Developing and maintaining policies, programs and processes for validating against requirements and ensuring compliance with domestic and international regulations.
- Identifying and addressing potential areas of vulnerability and risk; developing resolution plans and preventive measures.
- Conducting investigation activities on complex compliance issues and proposing possible solutions.
- Assisting in establishing and maintaining the relationship with regulatory agencies; responding to their requests.

**Risk Management**
- Support the implementation of RBC’s third party risk management policy and supporting standards intragroup relationships, executing to the requirements and regulations for suppliers specific to the geography.

**Relationship Management**
- Ensure that the governance related to RBC outsourcing arrangements (Internal Standards & Regulatory Requirements) is respected.
- Builds strong and trusted partnerships with business leaders and suppliers facilitating interaction, monitoring customer satisfaction and driving continuous improvement initiatives to deliver value
- Ensure the compliance of arrangements with the Enterprise Policy on Third Party and Intra-Group Service Providers. In order to support this activity, and ensure the compliance with local regulations at the time of the on boarding and also as continuous follow-up. Will support the internal stakeholders in order to respect and deploy the applicable documentation and processes (SRMA, Exit Strategy, SLA, IS,).

**Reporting, Analytics, Market Intelligence**
- Stay informed of changes in the regulatory landscape and participate in regulatory change discussions across the lines of defense, as needed.

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Flexible work/life balance options

LI-KA2

**Job Skills**

Data Gathering Analysis, Effectiveness Measurement, Ethical Business, Fraud Management, Internal Controls, Long Term Planning, Process Management, Results-Oriented, Risk Management, Strategic Thinking

**Additional Job Details**

**Address**:
ROYAL BANK PLAZA, 200 BAY ST:TORONTO

**City**:
TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
CUSO

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2025-07-16

**Application Deadline**:
2025-08-01

**I**nclusion** and Equal Opportunity Employment**

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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