General Manager

Company Description
**Grow your career with a company that shares your passion** We are looking for a General Manager to join our Campus team **for future business opportunities in the St Catharines / Niagara region.**

Sodexo is the global leader in services that improve Quality of Life, an essential factor in individual and organizational performance. Operating in 67 countries, we serve over 100 million consumers each day through our unique combination of services. We pride ourselves on being committed to the highest standard of Employment Equity and Diversity. By partnering with the Stop Hunger Foundation, we have dedicated ourselves to a corporate responsibility by fighting hunger worldwide. Start your journey with Sodexo, as we continue to grow across Canada

**Job Description**:
**How You’ll Make an Impact**:
**Business & Financial Acumen**
- Develop new and emerging business solutions for continuous growth and effective day-to-day operations
- Build and analyze budget/P&L statements
- Achieve financial goals through daily analysis of key KPI’s of business operations and monthly business reviews
- Proactive planning of future business growth plans, including expansion of scope of services

**Client Relationships & Contract Management**
- Provide local leadership and strategic direction to build client relationships and new business opportunities to enhance profitability
- Develop a business strategy in line with current and emerging client needs
- Build long-term relationships with client that add value and are based on mutual trust and partnership model
- Ensure contract delivery including commercial and legal terms and conditions of the contract and deliver to the SLA(s) and standards required
- Carry out regular contract performance revisions and internal compliance audits and checks to support the delivery of Goal Zero for the account and Sodexo compliance

**People**
- Strong employee relations through the ability to manage diverse teams by leading by example
- Ability to build positive union relationships
- Active participant in full HR life cycle (recruitment, onboarding, training, performance, rewarding, career development, etc.)
- Organization, planning and monitoring of employee daily activities

**Culture & Compliance**
- Foster a strong health and safety culture, for our employees and our clients and customers
- Encourage diversity and inclusion
- Advocate for corporate social responsibility
- Drive creative innovation
- Desire for continuous improvement and growth in compliance with operating standards
- Embody Sodexo’s core values: Service Spirit, Spirit of Progress and Team Spirit

**Qualifications**:
**What You’ll Need to Succeed**:

- 2-3 years of General Manager/Hospitality management / Retail experience
- Strong financial and cost control experience
- Degree in Hospitality Management or Business Administration or equivalent experience
- Proven leadership and line management skills and the ability to build, lead and motivate a team
- Able to work on own initiative, make effective decisions and also work as part of a team
- A good level of operational and support experience; safety first mindset
- Experience of managing a budget and interpreting financial and key performance indicator information
- Strong organisational skills and ability to react to suit operational support requirements, must be able to organise time effectively and prioritise tasks to cope with fluctuating workloads.
- Excellent stakeholder management skills
- Competent IT skills including MS office

Additional Information
**What Makes Sodexo Different**:

- Flexible work environment
- Competitive compensation & great employee benefits
- Training and development programs
- Countless opportunities for growth
- Corporate responsibility & sustainability
- 2021 Canada’s Best Diversity Employer
- 2021 Canada’s Greenest Employers
- 2020 Bloomberg Gender-Equality Index featured company
- Progressive Aboriginal Relations (PAR) Program company - Gold Level
- And so much more

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests and members of the public with whom we regularly interact. As a provider of services in many client locations, including hospitals, long term care facilities, and senior homes, we require that all new hires to be fully vaccinated against COVID-19.

**Thank you for your interest in Sodexo.