Financial Aid Officer

5 days ago

Brantford, Canada Westervelt College Full time

**About Us**

Westervelt College is a premier Private Career College which has recently partnered with Anderson College. Together, the two brands operate from ten locations across Ontario and one in British Columbia, offering over 30 leading-edge programs, eight of which are accredited.

We are seeking an experienced Financial Aid Officer to provide leadership to Anderson College’s admissions teams.

**About the Role**

**Responsibilities**:

- Respond to student inquiries regarding financial status
- Provide comprehensive, timely services to all students and exceptional customer service at all times
- Set up tuition payment arrangements and contact students to collect outstanding balances to keep their accounts current
- Conduct preliminary financing interview with new students
- Participate in all Ministry-sponsored financial assistance program trainings. Learn and maintain current knowledge of Federal and Provincial regulations pertaining to financial aid
- Provide accurate information and advise students on financial aid eligibility and various financial aid programs (training provided)
- Assist students in understanding and successfully managing their loan obligations (training provided)

**Requirements**:

- Post-secondary education in business or finance from an accredited educational institution or an equivalent combination of education and experience
- Previous experience within the Private Career College industry an asset
- Strong orientation towards high-volume, fast-paced, time sensitive business operations
- Successful in maintaining exemplary customer service levels
- Detail oriented with the ability to prioritize workloads to meet deadlines
- Must be able to work independently within a team environment
- Knowledge of Microsoft Office Excel and Word

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Extended health care
- Paid time off

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Brantford, ON: reliably commute or plan to relocate before starting work (required)

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