Foh Supervisor

5 days ago

Vancouver, Canada Nicli Pizzeria Full time

**Job Title**: Front of House Restaurant Supervisor - Nicli Pizzeria

**Location**: Vancouver, BC

**Company**: Nicli Pizzeria

**About Us**:Nicli Pizzeria, nestled in the heart of Vancouver, BC, is an award-winning Italian restaurant renowned for its authentic Neapolitan pizzas and warm hospitality. We are seeking a passionate and experienced Front of House Restaurant Supervisor to join our dedicated team and contribute to our commitment to providing exceptional dining experiences.

**Position Overview**:As the Front of House Restaurant Supervisor at Nicli Pizzeria, you will play a pivotal role in ensuring the smooth operation of our restaurant. You will lead our front-of-house team, championing customer service excellence, and upholding our commitment to delivering delicious Italian cuisine in a welcoming atmosphere.

**Responsibilities**:
**Team Leadership**: Supervise and motivate front-of-house staff, providing guidance, coaching, and training to maintain a high level of service quality.

**Guest Experience**: Ensure guests receive a warm welcome, exceptional service, and an unforgettable dining experience.

**Operations Management**: Oversee daily restaurant operations, including seating arrangements, reservations, and managing guest flow.

**Quality Control**: Monitor food and beverage quality, presentation, and service to maintain Nicli Pizzeria's high standards.

**Inventory and Supplies**: Assist in inventory management, stock ordering, and maintaining restaurant supplies.

**Conflict Resolution**: Handle guest concerns and resolve issues promptly and professionally.

**Compliance**: Ensure compliance with health and safety regulations and restaurant policies.

**Qualifications**:

- Proven experience as a supervisor or lead in a restaurant or similar setting.
- Strong communication and interpersonal skills.
- Passion for delivering exceptional customer service.
- Knowledge of Italian cuisine and wine is a plus.
- Ability to work in a fast-paced environment.
- Reliable, punctual, and a team player.

**Perks**:

- Competitive compensation and tips.
- Opportunity for professional growth within a renowned restaurant.
- Collaborative and supportive work environment.
- Delicious staff meals and discounts on our authentic Italian cuisine.

**Salary**: $39,000.00 per year

**Benefits**:

- Dental care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay
- Tips

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 2 years (required)

**Language**:

- English (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

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