Medical Office Assistant

2 weeks ago

Langley, Canada Q dermatology + Asthetics Centre Full time

**Role Overview**

The primary function of the Medical Office Assistant is to provide an exceptional client experience and has practical experience utilizing these skills in the dermatology, aesthetics, or medical field. This role is also accountable for ensuring all guests receive exceptional experience in our facility, verifying patient demographic information, taking payments, and maintaining cleanliness throughout the facility.

**Role Objectives**:

- Answering phones, scheduling appointments, and making calls.
- Creating and maintaining records using office filing systems and systems for electronic medical records.
- Support doctors and other health care professionals by performing necessary administrative tasks and minor medical duties as requested.
- May be asked to assist the medical team with additional tasks such as rooming patients, taking histories, and assisting with procedures in a limited capacity.
- Perform duties associated with UV Phototherapy, including rooming patients, charting visits, reviewing safety protocols.
- Managing patient files including correspondence, scheduling appointments, and coordinating lab orders.
- Perform appointment bookings, reminder, and follow-up calls.
- Answering basic questions about our practice including answering patient questions regarding services rendered, doctor appointments, and procedures performed.
- Educate customers on products and services provided by the clinic
- Filing documents in appropriate areas of the medical office including but not limited to: EMR, EMR for faxing, EMR for scanning, patient notes, billing records, etc.
- Maintaining the cleanliness of the medical office including but not limited to: bathrooms, waiting rooms, and exam rooms.

**Requirements**:

- Excellent verbal and written communication skills with the ability to effectively communicate with patients and colleagues both verbally and in writing.

**Job Types**: Full-time, Part-time
Part-time hours: 20 per week

**Salary**: $19.00-$23.00 per hour

**Benefits**:

- Extended health care
- On-site parking
- Paid time off
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Commission pay
- Overtime pay

**Education**:

- Secondary School (preferred)

Work Location: In person

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