Event Sales Manager Social

Summary

**find your place at park hyatt toronto**:Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun.** **At Hyatt, diversity, equity and inclusion are at the core of our purpose, _to care for people, so they can be their best._

Be part of the team bringing in a new era of a Toronto legacy hotel. Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers sophisticated, approachable luxury with distinct character highlighting our Yorkville location.

**WHAT ARE THE ADDITIONAL BENEFITS of WORKING AT THE park hyatt toronto?**
- Complimentary meal during shift
- Paid medical days
- Employer RRSP Matching Contributions
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Extended Health and Dental medical benefits for you and your dependents 30 days after joining
- Eligible to participate in the Hyatt Sales Incentive Plan
- Tuition reimbursement program

**SUMMARY**

**About the Role - Event Sales Manager _ Social & Weddings**

This position reports to the Director of Events and is held accountable for quarterly sales goals for the property.

**Some of the responsibilities include**:

- Conduct site inspections for prospecting clients.
- Draft and submit the sales contract to a client for review, approval and payment.
- Report progress of catering sales to the Director of Events as applicable.
- Ensure operational compliance with health and fire regulations regarding food preparation and serving.
- Coordinate with Food and Beverage Department such as the food preparation and banquet room set-ups to ensure they can meet scheduled catering service.
- Investigate and resolve challenges regarding food quality or service.
- Be responsible for soliciting new catering accounts, and entertaining and maintaining relationships with existing accounts.
- Represent the hotel by conducting site visits, negotiating and making proposals, detailing events, and ensuring that each client is executed successfully.
- Achieve catering services by contributing information; preparing and completing action plans; implementing production, quality, and customer service standards; identifying and resolving problems, and completing post-function production reports.
- Respond and qualify all incoming inquiries for weddings and social events;
- Coordinate and host site visits, menu tastings and other client meetings;
- On the client’s journey from booking process to event execution and follow up;
- Manage contracts, room blocks, floor plans, BEOs, event pre-planning timelines, forms and payments;
- Develop strong client relationships to encourage referrals;
- Develop and maintain positive relationships with event suppliers;
- Meet (and exceed) revenue targets for designated market;
- Participate in sales meetings, prepare and present individual activities and pace reports;
- Work closely with hotel operations to prepare and deliver flawless events;
- Stay current with industry trends and know the competitive landscape;
- Plan and attend various wedding shows;
- Work with the Director of Events to continuously improve offers and stay competitive.

**Qualifications**:

- A passion for weddings, events and hospitality;
- Exceptional interpersonal skills and a performance-driven mindset;
- Highly organized with a keen eye for detail;
- A willingness to do whatever it takes to satisfy clients;
- Ability to develop relationships with individuals at all levels, from diverse backgrounds and cultures;
- Ability to work under pressure and in a fast-paced environment;
- Adaptable and at ease with managing priorities;
- A history of consistently meeting and exceeding sales targets in previous roles;
- Excellent communication skills
- Computer and systems savvy
- Degree in hospitality, event planning or other related field preferred but not required;
- Proven wedding or event experience required;
- Ability to work a varying schedule (weekends, evenings, holidays).