Laboratory Service Technician
6 days ago
Those who join Emergent BioSolutions feel a sense of ownership about their future. You will excel in an environment characterized by respect, innovation and growth opportunities. Here, you will join passionate professionals who advance their scientific, technical and professional skills to develop products designed-to protect life.
JOB SUMMARY
The Laboratory Service Technician is a skilled position responsible for maintenance and calibration of instruments common in the pharmaceutical/biopharmaceutical industry. This role requires strong technical judgment, independent problem-solving, and leadership in cross-functional initiatives. This technician will work closely with vendors, Quality Control, Manufacturing, and Engineering teams while maintaining compliance with Good Manufacturing Practices (GMP) and Good Documentation Practices (GDP).
RESPONSIBILITIES
Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Independently perform preventive maintenance, repairs and calibrations of instrumentation, measurement and recording devices used in Quality Control laboratories and Manufacturing.
- Lead or support the qualification and requalification of laboratory and production instruments as per established protocols and quality standards.
- Maintain calibration and maintenance records, ensuring full traceability and compliance with internal procedures.
- Document all work performed in compliance with internal policies and Good Documentation Practices (GDPs).
- Assess and address gaps when best practices with respect to calibration and/or preventative maintenance are updated.
- Collaborate closely with Quality, Engineering and other stakeholders to resolve recurring issues and improve equipment reliability.
- Confidently act as facilitator, trainer, and team leader on repairs and projects.
- Proactively identify areas for process improvements in maintenance workflows, documentation and equipment performance.
- Provide technical and mechanical support on all Good Manufacturing Practice (GMP) and Non-GMP utility systems, as needed.
- Respond to emergency and alarm conditions, with potential to be on-call per scheduled times for emergency service calls at the site to address issues.
- Support affiliated Engineering or Maintenance departments, as needed.
- Participate in inter-departmental initiatives such as inspections of facility mechanical rooms, buildings, and grounds to ensure all areas of the site are clean and audit ready every day.
EDUCATION, EXPERIENCE, SKILLS
- Minimum of 6 years’ experience in maintenance or calibration functions.
- 2-year trades vocational certification, or equivalent experience.
- Working knowledge of the following maintenance functions:
- Metrology/Calibrations,
- General Mechanical Troubleshooting/Repairs,
- Laboratory Support Equipment.
- Proven ability to troubleshoot and resolve technical issues independently.
- Must have aptitude for computer systems including maintenance or calibration documentation, building automation operations, and Microsoft Office.
- Excellent communication skills and ability to collaborate with technical and non-technical stakeholders.
- Prior cGMP or regulated industry experience is strongly preferred.
- Must be customer service oriented and quality driven.
- Experience with common quality control laboratory instrumentation (chromatographs, pH/conductivity/density meters, moisture analyzers, spectrometers, etc.) is preferred.
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