Cash Collection Specialist

About Graitec Group:
GRAITEC Group Company is a global software editor leading Building Information Modeling (BIM) solutions and helping its architectural, engineering, construction, and manufacturing customers to digitize and industrialize their processes to improve performance and build a sustainable tomorrow.

**Ambitious and fast-growing environment**: We see ourselves as a 30-year-old startup, having doubled our revenue in the last 3 years thanks to both organic and inorganic growth and targeting 500m€ revenue in 2024 (join us to make it happen).

We strongly believe that this growth will continue since the market is only at the beginning of its digitization.

**Experts & Talents with strong culture**: Our team is made of more than 700 outstanding talents with a strong management team to execute our mission.

**A true international group**: Graitec serves more than 200,000 customers worldwide with over 50 offices in 13 countries, enabling us to meet our customer needs around the globe.

**A market leader**: We are one of the largest AUTODESK Platinum Partners and the only one operating at a worldwide scale with an equal split of business between Europe and North America, enabling Autodesk solutions thanks to our own GRAITEC Software.

**Strong products serving the construction & manufacturing industries**: Through Autodesk products Add-ons like PowerPack to more complex solutions to enable simulation, fabrication & management of our customers projects, GRAITEC is proud of its 150+ developers innovating each day to accelerate our customers performance.

We are driven to hire the best people, with diverse experiences, and provide them with the resources that empower them to achieve their full potential. This ultimately enables our organization to provide the very best customer experience and solutions that help our customers navigate and implement technologies and services that prepare them for sustainable growth.

About the Team Hiring:

- Our Team is responsible for the processing of financial transactions; We are the gatekeeper of the Audited Annual Financial Statements.
- We are in charge of Cash Management (A/P, A/R, etc.) in compliance with Corporate Group Policies and local regulations and maintain a low DSO.
- We report monthly to the Group respecting the deadlines and perform analysis to explain the results vs budget.
- We are supporting the local business and work with all the functions (Sales, Order Operations, Tech, etc.).
- Our role is to help the Regional SVP to drive the business with KPI definitions in order for the employees to make the best decisions to grow and achieve the region targets.

Overview:

- The role of a Cash Collection Specialist is to manage the Receivables with the support of Account Managers when necessary.
- Collection of account receivables for North America through reminders, phone calls, collection of credit card payments according to policies.
- Place courtesy calls for new customers to ensure set-up is correct.
- Fill Vendor forms
- Keep systems updated with actions taken
- Issue credit scores from partner platform
- Escalate issues
- Weekly aged Balance Review with Regional VP of Finance
- Recommendation of actions including credit hold, Sales Representatives actions, legal letters, collection agencies.
- Annual justification of Doubtful Account for the Financial Statements (Summary table, Amounts, Actions)
- Manage overpayments/credit balances on customer accounts

**KPIs**:

- DSO
- Level of doubtful accounts over 90 days
- Productivity KPIs

**Responsibilities**:

- 3 years of cash collection experience a minimum
- Sales ledger experience

Qualifications:

- Fluent in English and French
- Accounting qualification
- Adaptability, autonomy, clarity in communication, collaborating effectively, driving for results and positive energy.

Interview Process:

- Introduction & get to know discussion with Kerry, Talent Acquisition Partner
- Interview with Anne, hiring manager
- Interview with peer of hiring manager or stakeholder
- Final interview