Relationship Manager

Looking for a new challenge? Want to join a Fortune 500 company focused on technology and innovation? Are you interested in pursuing a career in sales? At Global Payments, you’ll have many opportunities for growth and development and we promise everyday will be an exciting challenge. Join a team of established sales professionals and leaders and get the chance to excel and earn what you deserve

**What’s in it for you?**
- Base salary ($75,000 - $85,000) + annual bonus (average $15,000)
- Car allowance
- Hybrid work
- Benefits after 30 days
- Coaching from top of class sales professionals and leaders
- Growth and development
- Innovative and established industry
- Fast paced and challenging environment

**Ready to make the move? You’re one step closer to a new exciting career - APPLY NOW**

**What you will do**:

- Upsell to existing clients with the objective of increasing revenue of the portfolio.
- Analyze portfolio profitability and recommend, negotiate service fee increases.
- Ensure assigned relationships are managed to achieve maximum level of customer satisfaction to ensure account retention.
- Analyze portfolio profitability and recommend, negotiate service fee increases.
- Provide a consultative selling approach to clients who are reviewing enhancements and upgrades to their Credit/Debit processing solution. Introducing new technology, partners and hardware where applicable.
- Ensure implementation of solution/service rollouts are coordinated and followed through at a high level of standards. Work and coordinate various business groups to perform function.
- Provide recommendations and strategic analysis to management, related to acquiring/revenue opportunities.
- Manage some of the newly acquired account transition (hand-off) period between the Business Development and Account Management team to ensure clients are smoothly integrated into the appropriate portfolio.
- Analyze portfolio at beginning of fiscal year to identify revenue growth by account and implementation strategy.

**What we’re looking for**:

- Bachelor’s degree in Business, Marketing and/or with sales specialization
- Bilingual in English and French (written and spoken)
- Minimum of 5 years of sales experience and demonstrated ability in the following areas: qualifying needs analysis, proposals, negotiation of price/contracts and retention strategies.
- Valid driver’s license
- Ability to deal professionally and comfortably with decision makers at the senior executive level within an organization.
- Strong interpersonal skills with experience in interacting with various departments securing a developed network of contacts.
- Ability to manage multiple and simultaneous activities by using effective planning, organizational and time management skills.
- Developed analytical and financial skills, which allow for managing to maximize revenue/profitability.
- Knowledge of communications network and links relating to point of sale systems an asset.
- Demonstrated ability to take on a leadership and mentor role with peers.
- Ability to work in a fast-paced dynamic ever-changing environment.
- Preferred: experience in the payment processing industry and/or software industry in a B2B context or related experience is highly valued.

**Who are we?**

Global Payments is a leader of the payment technology industry with over 24 000 employees worldwide. We pride ourselves on innovation and inclusion.

Our team is helping customers achieve amazing results. It’s our passion for success that has led to years of out-performing the competition. Join us and make your mark on the payments technology landscape of tomorrow.

**How we care about our people**:

- Real opportunities to grow professionally
- Collaborative, friendly work environment with a relaxed, casual dress code
- Health insurance
- Short-Term and Long-Term disability coverage
- Life insurance plans
- Retirement savings programs
- Employee stock purchase program
- Employee assistance program
- Tuition reimbursement program
- Volunteering opportunities
- Safe place for the LGBTQIA2+ community

- We sincerely thank all applicants for their interest. We will only contact those selected for an interview._
- Global Payments is an equal opportunity employer. We value diversity and inclusiveness and provide equal opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity or expression, physical or mental disability, or any other basis protected by law and we are happy to provide our team members with a healthy work environment._

**Job Types**: Full-time, Permanent

**Salary**: $75,000.00-$85,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Employee stock purchase plan
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

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