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Volunteer Services Manager
2 weeks ago
**About this Role**
Shelter Movers is seeking a Volunteer Services Manager to lead a team of volunteers to develop and execute the Volunteer Services Strategy. Reporting directly to the local Chapter Director, this pivotal role involves supporting the execution of the strategic plan among volunteer functions, refining policies and procedures, and overseeing project management initiatives.
**About Shelter Movers**
- A national charitable organization that provides no-cost, trauma-informed moving and storage services to individuals and families fleeing abuse. Shelter Movers is the only service of its kind in Canada.
- Volunteer-powered, Shelter Movers currently operates chapters in Greater Toronto, Ottawa, Montreal, Nova Scotia, Vancouver, Waterloo Region, Moncton, Calgary, and Edmonton
- Since 2016, Shelter Movers has completed over 6,000 moves, transitioning women and their children to lives free of abuse.
**Who will love this job?**
- A caring, compassionate and competent individual who understands the intersectionality of challenges faced by women and particularly survivors of abuse in the local community
- An ally wanting to play a tangible role in breaking the cycle of gender-based violence in Canada.
- A changemaker looking to create a meaningful impact for families experiencing abuse
**What you’ll be responsible for**:
- Supporting the Chapter Director and National Volunteer Services Director in executing Shelter Movers’ strategic plan, as it relates to Volunteer Services
- Select, train and manage a large team of volunteers
- Grounding recommendations and decisions in evidence, using key performance indicators to understand volunteer behaviour
- Attending recruitment and engagement events in person
- Providing reports and analysis where necessary to demonstrate the effectiveness of current policies and procedures
- Actively contributing to national Volunteer Services team meetings and with ideas and feedback on national initiatives and procedural changes
- Managing ongoing and temporary projects (e.g., student placement programs) as needed
- Updating and refining volunteer orientation presentations and facilitating when needed
- Assisting other chapter-level functions when necessary
- Exemplifies empathy in all interactions, fostering profound understanding and unwavering support
- Masters the art of multitasking, efficiently juggling multiple responsibilities
- Champions effective leadership, guiding and unifying teams towards shared objectives
- Makes decisions using astute judgment
- Actively engages with the community, demonstrating a community-minded approach
- Exhibits strong emotional intelligence, navigating interpersonal dynamics with sensitivity
- Communicates with precision and influence, articulating ideas with compelling clarity
- Pioneers innovative thinking, anticipating and addressing future challenges with foresight
- Collaborates seamlessly within teams, fostering synergy and collective achievement
- Adapts swiftly to changing landscapes, pivoting priorities with agility and resolve
- Embodies unwavering reliability and integrity, consistently exceeding expectations
- Commands attention with powerful public speaking skills, captivating diverse audiences.
- Maintains a supportive, approachable, trauma-informed, anti-racist, anti-oppressive, client-centered, and inclusive communication style.
- Possesses knowledge of the Violence Against Women and Gender-Based Violence sectors, with specific familiarity with women's shelters as a strong asset.
**Role Details**
- Job Type: Part-time 21 hours/week (Flexible)
- Salary: $27-$30 per hour
- Location: Winnipeg, Manitoba (Work from home, but local travel necessary)
**Perks at Shelter Movers**:
- Health/Dental Coverage
- Phone Stipend
- Employee Assistance Program
- Discounted fitness membership
- Parental Top-up
- Paid time-off
**Equal Opportunity Statement**
**Job Type**: Part-time
Pay: $27.00-$30.00 per hour
