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Volunteer Services Associate

2 weeks ago

Winnipeg, Canada Harvest Manitoba Full time

**Volunteer Services Associate Job Description**

**Part-Time Permanent**

**Salary Scale $13.80 to $15.05 per hour**

Harvest Manitoba is an outstanding place with employees that care greatly about the work that we do and the people that we work with and serve. We are seeking an outgoing part-time **Volunteer Services Associate** that will work well with our team. As a Volunteer Services Associate, you are the first person many of our volunteers interact with, and the first impression they have of Harvest Manitoba. Your role is to ensure a smooth and professional experience, and work with our Harvest Manitoba CREW to ensure our volunteers are working effectively and feeling valued.

**Reports to**:Senior Volunteer Services Manager

**Responsibilities**:

- Act as a first point of contact and host for volunteers and guests, including preparation of work areas and conducting tours.
- Work with the Harvest Manitoba CREW to determine work assignments for groups and individuals.
- Work alongside volunteers while performing tasks in the warehouse such as the packaging of hampers, sorting perishable and non-perishable items, loading boxes, weighing items, and other production duties as required.
- Maintain clean and orderly workstations in the warehouse, assist with set-up and tear down after volunteer shifts.
- Operate pallet jack and/or forklifts as needed.
- Assist with volunteer orientations, intakes, interviews, and assessments to determine the best placement.
- Provide a welcoming and appreciative environment, and work to improve the experience of, and ensure the retention of, our volunteers.
- Address any behavioral or procedural issues or conflicts within the volunteer group.
- Liaise with other departments throughout the day to assess volunteer priorities.
- Provide leadership, guidance and mentoring to our volunteers.
- Complete special projects and perform other duties as assigned.
- As a member of the Harvest CREW, support the team however needed to ensure operational needs are being met.

**About You**:

- You believe in the dignity of all humans and have a caring, positive attitude.
- Ability to work effectively as a team member in a fast-paced environment.
- Ability to lift, push, pull a minimum of 50 lbs., and sit or stand for extended periods of time.
- Ability to operate pallet jacks as needed.
- Exceptional interpersonal, written, and oral communications skills.
- Experienced in public speaking & working with groups/volunteers conducting tours.
- Familiarity with hunger and poverty issues, and the resources available.
- Knowledge of computer systems, particularly MS Office Suite.
- Post-secondary education and additional language(s) are assets.
- Required to have a valid Class 5 driver’s license with a clean driver’s abstract.
- Required to have the ability to pass a Criminal Record Check & Child Abuse Registry Check.
- Commitment to the organization’s vision of accessible, healthy, and sustainable food for all.
- Evening and weekend shifts will be required as business levels dictate._

**Job Types**: Full-time, Permanent

**Salary**: $13.80-$15.05 per hour

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay

Application question(s):

- Do you have the ability to lift, push, pull a minimum of 50 lbs., and sit or stand for extended periods of time?
- Do you have experience in public speaking and working with groups conducting tours?
- Do you have any additional language(s). Which one(s)?

Licence/Certification:

- Class 5F Driver's License? (required)
- or clean Driver's Abstract? (required)
- or clear Criminal Records Check (CRC) (required)
- or Child Abuse Registry Check (CARC) (required)

Work Location: One location