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Parts and Service Coordinator

2 weeks ago


Etobicoke, Canada U-Pak Group of Companies Full time

Monday to Friday - 7am to 3pm

**Company Overview**

U-Pak is a family-owned and operated company dedicated to transforming the waste industry since 1972. With a commitment to innovation and sustainability, we are pioneers in 'Zero Waste' strategies, including our 'Energy from Waste' initiatives. Our mission is to alleviate environmental impact through proactive alternatives to landfill diversion.

**Summary**

As the Service and Parts Coordinator at U-Pak, you will play a vital role in maintaining and enhancing the support system of our heavy equipment. Your primary responsibilities include answering and coordinating service calls for truck breakdowns with dispatch and route supervisors, maintaining inventory levels and ordering parts.

**Responsibilities**
- Point of Contact for shop technicians regarding required parts for repairs and services
- Point of Contact for service calls for any on-road issues
- Creating and tracking work orders for equipment repairs
- Ordering parts from outside vendors for both repairs and inventory
- Receive parts from outside vendors and ensure parts given match the invoice issued
- Label all parts with the correct information and input them into inventory
- Determine parts availability for upcoming scheduled service appointments
- Track warranty protections and core returns ensuring all documentation is correct
- Contacting outside vendors regarding parts required and confirming delivery dates and ETA’s
- Pick-up parts at various locations throughout the shift as required
- Communication with Supervisors and technicians when a part has arrived for a repair
- Running monthly inventory of all stock

**Requirements**:

- Ability to independently organize their own duties and help implement strategies to help organize others
- Ability to use their own experience and understanding to assess, implement and solve situations
- Work with a sense of urgency to get the job completed in the most efficient and effective way
- Ability to communicate with different people and personalities in both low and high pressure situations
- Willing to add onto their already existing computer skills (Office, Various Software)
- Must hold a valid Ontario G driver’s license
- Experience in a mechanic/automotive parts environment is an asset
- Completion of Post-Secondary education

**Job Types**: Full-time, Permanent

Pay: $21.00-$28.00 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday
- Morning shift

Work Location: In person