Branch Manager

The **Branch Manager**for the **Crane Division**will be responsible for the successful execution and profitability for the overall operations of their branch. These responsibilities include sales growth with a focus on retention of current customers, customer satisfaction, strategic planning, operational controls, health and safety performance, financial budgeting and fleet maintenance.

**Why Join Our Team?**
- Strong company culture and Core Values
- Competitive Wage up to $145,000/year depending on experience
- Relocation Allowance based on location
- Sign on bonus
- Comprehensive Benefit package
- Matching RRSP program
- Paid Vacation
- Company vehicle and fuel card for work purposes is provided

**Your success will be defined by your ability to**:

- Direct and optimize operations within the assigned branch
- Develop and implement effective branch/site planning that will ensure effective completion of area functions in accordance with corporate guidelines;
- Monitor overall branch performance, providing solutions to problems that repeatedly affect branch performance or could lead to future issues;
- Provide overall leadership and direction while maintaining a safe environment and a respectful, team oriented workplace;
- Deliver high quality customer service including relationship management, contract knowledge, and problem-solving skills;
- Manage the complete local value chain of activities (sales/estimating field; activities/execution, equipment sourcing/supply) with support from Corporate shared services (Finance, HR, Safety, Fleet);
- Foster a strong local culture to support the company’s purpose of Inspiring Solutions with a WE CAN attitude;
- Ensure that all branch employees are familiar and work in accordance with company goals, objectives and Core Values by monitoring and reinforcing compliance with Policies & Procedures as well as industry regulations;
- Ensure employees are following safe work practices, and are completing job duties efficiently, providing adequate support when required;
- Actively market the Company services and seek growth opportunities in addition to maintaining collaborative and profitable relationships with customer organizations;
- Identify and communicate potential growth opportunities for the company to the Executive team;
- Prepare annual budgets (P&L and annual Capex spending targets) based on factors such as market projections, fleet refurbishment, capital expenditures and fleet additions including the enforcement of cost controls and general efficiencies to ensure achievement of financial targets and profit margins while monitoring repair and maintenance costs. Taking corrective actions when required, planning, organizing, directing and controlling all major maintenance to maintain budget guidelines;
- Monitor ongoing updates of equipment, parts inventories and general purchasing process ensuring quality and cost effectiveness;
- Leading and driving profitability, growth, and direction in sales activities in line with company vision and values;
- Overseeing overall Branch performance;
- Assume additional responsibilities for related duties.

**Qualifications**:

- Safety conscious attitude and leadership style;
- Hands on leadership, supervisory and mentoring experience;
- The Branch Manager will be comfortable in a “services driven business”;
- Understands the nuances of customer/ market needs and how to meet these in a profitable manner;
- Ability to lead and manage all moving parts in a complex organization through multi-tasking to maintain controls of operations;
- Excellent communication skills, both verbal and written;
- Demonstrated ability to solve problems and translate customer needs into business and service requirements;
- Strong analytical skills; ability to look at situations from multiple points of views;
- Proficient computer skills in Microsoft Excel, Word and Outlook and the ability to learn new systems as required by internal needs or customer requirements;
- Degree/Technical Diploma an asset;
- Minimum of five years’ experience in a similar position required.

**Company Overview**:
With approximately 400 employees in 10 branch locations throughout Western Canada, NCSG provides crane and heavy haul services to various industries such as refining, upgrading, upstream oil & gas, utilities, forestry, mining and wind energy.

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus pay

**Benefits**:

- Company car
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match

Work Location: In person