Scheduling (Time & Attendance) Specialist Mon-fri

Scheduling (Time & Attendance) Specialist

Monday-Friday 8:00am-4:00pm Week 1-4

**ROLE AND RESPONSIBILITIES**
- Understand and practice all RHA Policies and Procedures, practices and operational protocols, including mission statements, ethical standards and guidelines, restrictive procedures, abuse and medical protocols, Alberta Accommodation Standards, Alberta Health Services standards, Municipal Fire Standards, and Creating Excellence Together (CET) Standards and Accreditation.
- Adhere to RHA Code of Ethics.
- Professional conduct and appearance befitting a representative of RHA, which will include good performance related to personnel policies, such as attendance, punctuality and conflict resolution.
- Work effectively in a collaborative, team-oriented environment.
- Promote safe environments by regularly checking for and reporting any hazards that may have developed in the maintenance, design, and/or function of physical space. When hazards are identified, staff will ensure the safety of themselves and/or individuals to avoid the risk.
- Be awake, aware, and vigilant throughout duration of shifts, unless assigned to a sleep shift (and paid accordingly).
- Due to the nature of work supporting individuals with developmental and physical disabilities, all employees of the Robin Hood Association are required to possess a mínimal standard level of physical capability. The ability to meet these physical job demands will ensure safety both for the employee and the individuals receiving service.
- All employees may be required to work in any program area during staffing shortages or emergencies or to better support the needs of the individuals or program.

**Specific responsibilities**:

- Have good working knowledge of Employment Standards as related to hours of work
- Strong familiarity with the Time & Attendance Module of the ADP system and good overall understanding of the HR and Payroll modules
- Strong understanding of RHA reporting structure and schedules
- Maintenance of current staff schedules in the Time & Attendance ADP module including ongoing adjustments for general holidays, sick, LOA, etc. in adherence with deadlines
- Participation in testing of system upgrades; follow up with designated contact from system provider as required
- Troubleshooting of scheduling issues on an immediate basis, support with troubleshooting on other modules as required
- Training/orientation of staff on proper portal procedures as required
- Communication of changes to employee status via the Change Point system
- Supporting Centralized Relief activity
- Participate in team and general meetings. Provide feedback as necessary for evaluations of practicum students, relief staff and volunteers.
- Recommend changes to Policies and Procedures.
- May be given additional responsibilities as need arises and as requested by Manager of Scheduling and Centralized Relief or Director.

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**
- Completion of Mandatory Training Courses and Designated Mandatory Training as required.
- Have a strong knowledge of Microsoft Office (Excel, Word, and Outlook).
- Experience with ADP Time & Attendance module. Experience with Microsoft Dynamics NAV 2016 may be an asset.
- Prior experience in a high-volume/fast paced environment. A high commitment to meeting deadlines is required.
- Positive attitude and mature work ethic coupled with an ability to work independently and as part of a team.
- Excellent customer service skills. Strong written and verbal communication skills are required.
- Ability to set priorities and complete tasks in a timely fashion.

**PREFERRED SKILLS**
- Demonstrate willingness to learn new concepts; be flexible and to work as an effective team player
- Exhibit attributes of a positive attitude, including a willingness to receive and provide feedback.
- Strong computer, organization, and communication skills.