Branch Manager

1 week ago

Regina, Canada Convoy Supply Full time

**Branch Manager**

We are seeking a Branch Manager for our** Regina** branch, located at 1600 Reynolds street.

The Branch Manager is responsible for meeting the corporate objectives. Ensures procedures and safety protocols are followed. Identify employees who require support, training, and corrective action. Communicates with each person respectfully and in consideration of their learning style. Directs the overall function and activities of the branch to continually and simultaneously meet and exceed customer expectations and employee engagement. Works in conjunction with other corporate departments.

**Responsibilities**
- Responsible for hiring and provide training for employees to provide customers with a high level of Customer Service
- Ensure all branch personnel understand the overall company
- Reinforce respectful communication between all departments
- Set reasonable goals with deadlines for completion and monitor results
- Make decisions, exhibit sound and accurate judgment
- Look for improvements and promote quality, accuracy, and thoroughness
- Maintain positive employee relations to keep morale high at the branch
- Be the liaison between Operations and Sales
- Ensure all daily tasks are performed and provided Tools are being utilized by staff to maintain a reasonable workflow of the branch Operations
- Research and resolve high-level customer and/or order problems
- Resolve high-level inventory discrepancies
- Develop and foster excellent customer relations
- Earn an acceptable rate of return on sales after expenses
- Ensure a safe and clean work environment is provided (maintained) for all employees and customers
- Direct all operational, customer service, admin processes in the branch ensuring compliance with the company practices and procedures.

**Qualifications & Requirements**
- 5+ years experience in Branch Management
- Proven leadership for the successful day to day management of a branch
- Ability to plan, direct & coordinate daily routines
- Ability to exceed customer expectations
- Proficient with Microsoft Office, Excel and ERP system
- Able to speak, read & write in English

**What we offer**:

- Competitive salary - we take great pride in offering our workforce the best benefits and compensation packages in our industry, and we think you will too.
- Healthcare and Dental for single, couple or family coverage
- Insurance benefits and employee assistance program
- Group RRSP - save for retirement - you are eligible after 1 year of continuous employment and Convoy matches your contribution based on years of service
- Time Off - Everyone needs time away from work to recharge and be with family and friends - receive a generous amount of paid holidays
- Employee Referral Bonus Program
- Paid training/tuition reimbursement - Ready to further your education?
- Open door policy in a supportive and encouraging work environment
- Overtime available in peak periods
- Internal Promotions

**Additional information**:
**Company overview**

Convoy Supply, founded in 1972, is a leading wholesale distributor of construction materials with over 40 locations across North America. Convoy prides itself on being the most responsive, problem solving and fun place for our customers to conduct business.

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