Technical Services Manager

1 week ago


Vancouver, Canada Internal Data Resources Full time

IDR is eagerly seeking a talented Technical Services Manager to join one of our top clients in the Software Development industry for an immediate need out of Vancouver, Canada This opening consists of a hybrid schedule, is a direct hire, and offers long-term growth opportunities. If this opportunity sounds like the place for you, PLEASE APPLY TODAY

NO C2C or H1B Sponsorship

Position Overview

Providing technical assistance on architecture and design that includes replication and global distribution of data to meet requirements and bring high availability
Advise on future roadmap enhancements and features while being an advocate for the customers through business articulation
Evaluate and resolve diagnosed any performance related issues
Collaborate globally with software peer teams to provide effective regional handovers

Position Qualifications

4+ years of experience as a Technical Support / Services Manager
Experience resolving and coordinating high-level customer escalations
Professional experience in the SasS industry
Experience with Linux Administration and Cloud Based Platforms such as Azure, AWS, etc
Strong experience with Non-relational databases
Experience and ability to collaborate cross-functionally with engineering and sales teams

What's in it for you?

Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture

Why IDR?

20+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 10 years in a row

INDT

Pay: $175,000.00-$205,000.00 per year

**Benefits**:
Dental care
Disability insurance
Life insurance
Paid time off
Relocation assistance
Vision care
Schedule:
8 hour shift
Monday to Friday

Application question(s):
Are you legally authorized to work in Canada?
How many years of experience do you have as a Technical Services Manager?
Are you able to work a hybrid schedule in the Vancouver, CA, area (3 days onsite)?

Work Location: Hybrid remote in Vancouver, BC V6B 6A1



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