Online Sales
2 weeks ago
**Job description**
**G4C Sports Ltd.** is a licensed Canadian retailer specializing in **sporting goods, outdoor equipment, and licensed shooting supplies**. We are currently hiring a **Online Sales & Customer Service Representative** for our Markham, ON location. This position involves processing online orders, assisting customers with inquiries, and helping ensure a smooth and positive shopping experience.
**Responsibilities**:
- Process and manage online orders through our system
- Provide product information and assist with order issues
- Handle returns, exchanges, and other customer service requests
- Coordinate with other departments to resolve customer concerns quickly
- Maintain accurate customer and order records
**Requirements**:
- Strong written and verbal communication skills in English
- Fluency in Mandarin or French language skills are considered a strong asset
- Excellent attention to detail and accuracy
- Ability to manage multiple tasks and prioritize effectively
- Positive attitude, problem-solving mindset, and willingness to learn
- Previous experience in customer service or online sales is an asset
**Job Types**: Full-time, Permanent
Pay: $18.00-$21.00 per hour
Expected hours: 40 per week
Additional pay:
- Overtime pay
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Store discount
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- Mandarin (required)
- French (preferred)
**Location**:
- Markham, ON (preferred)
Work Location: In person
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